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Excellent 8.1
Based on 6591 reviews

Recent customer comments

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Excellent



based on 6591 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 7.7
  • Location 9.4
  • Room Comfort/Standard 8.2
  • Service 8.1
  • Value for Money 7.5
  • Food/Dining 7.3

10 Daryanto W.
Indonesia
May 07, 2016
very good
very good

4.8 VUN L.
Malaysia
May 06, 2016
Bath tub and shower at the same spot
Can't even shower properly ..

8.4 Michael P.
Philippines
May 06, 2016
In the middle of Orchard
Stayed at the club lounge, unlimited drinks during happy hour , late checkout till 3 p.m. tea time snacks in the afternoon

4.4 Pankaj B.
India
May 05, 2016
Grand Park Orchard expereince
Poor expereince where you charge for 5 star but expereince like a 3 star

4.8 Pankaj B.
India
May 05, 2016
Grand Park Orchard expereince
Poor and is like a 3 star

4.8 Pankaj B.
India
May 05, 2016
Stay at Grand Park Orchard
Its like a 3 star hotel

6.8 GERARDO C.
Australia
May 04, 2016
Dissapointing
Did not meet our expectations based on price. Excellent location right in the middle of Orchard shopping district but still quiet as it is off on a side street. Room was clean but a bit small. Staff do not appear well trained or motivated enough to deal with international travelers, particularly reception staff. Not much to boast about in terms of facilities with a pool more suited for children than adults and a tiny gym. Breakfast was not well organised with a limited sitting capacity not able to cope with peak guest flow. Judging by leftover food on plates it appears that the quality did not appeal to many either. The one surprising exception and great idea was the free Handy mobile phone available in the room and to take around during your visit that can be used as a hot spot for your other mobile devices.

8.4 FAHRI F.
Indonesia
May 04, 2016
Satisfied!
pros: Great location Friendly and helpful staff Complementary use of smartphone with free unlimited call and internet Free wifi Very close to the mosque cons: There is no direct elevator. So all guest must use 2 different elevators. 1st from entrance to lobby. 2nd from lobby to guest room. Room cleaning very late. Around 5pm everyday.

9.6 Geraldine A.
Singapore
May 04, 2016
Honeymoon
The staff very kindly upgraded us for our honeymoon stay. Lovely room!

7.2 thi V.
Vietnam
May 04, 2016
Not perfect as expectation
I have been staying in some 5 stars hotels in Singapore. But The breakfast in here was very bad, they have a little food and not even fresh. They need to improve the quality of food.