arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Recent traveler reviews

Filter by traveler type
Excellent



based on 6524 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 7.8
  • Location 9.4
  • Room Comfort/Standard 8.2
  • Staff Performance 8.1
  • Value for Money 7.5
  • Food/Dining 7.3

8 REX M.
Philippines
October 15, 2014
Freebies
Location, Free Wifi, Free Mobile Phone
It was pleasant, room is on a average size, clean etc. the best part is that it comes with free unlimited use of mobile phone with mobile internet very convenient for people on the go.

8 Chan Y.
Hong Kong
April 28, 2015
Good
locaton, price, good

7.7 Jody T.
Singapore
April 26, 2015
Right in the heart of Orchard Rd
Shopping, comfortable and modern deco

5.3 rebecca Y.
Philippines
June 23, 2014
Good Location... Tiny Rooms.... Unfriendly Staff
Location... cleanliness... Location
I would rather stay in Mandarin Maritus which is just across...

10 zhiling K.
Singapore
June 28, 2014
Excellent service, best hotel I've stayed!
Personable staff, good bar and good dinner spread
Booked crystal club room and got free upgrade to crystal club premium, slightly bigger in terms of room size. Excellent service during check-in, was attended by club floor manager. As part of club benefits, we had excellent high tea at club lounge and the team surprised me with a chocolate cake! Dinner at hotel's restaurant was at pretty reasonable price, international buffet spread with many stations where food will be cook as per order and according to servings. Key highlight: need to try out the clay pot station! With 6 variety to choose from, I couldn't resist and ordered all 6! If you thought of trying local dishes but afraid to take on big portion, try out the clay pot station for 1pax serving! We also had some drinks at bar cannery, and I have to emphasize that this is really a hidden jem in orchard road! Lovely music and relaxing ambiance. By far the only outdoor bar that allows free-smoking! Despite all the good things about grand park orchard, I still believe that there's always room for improvement. 1) woken up early in the morning at 8am because 2 cleaner we're shouting across room and discussing about TV series. 2) lack of TV channels, which was quite surprising. Do not have channels like HBO? And had some issues with satellite connecting, images was alil lagging. Overall, Grand Park Orchard is definitely the best hotel I've stayed in Singapore and would love to be back again!

8 Sirin P.
Thailand
July 31, 2014
nice breakfast and next to shopping mall
variety choices of breakfast, friendly staffs, free wifi

10 roger R.
Indonesia
July 17, 2014
Perfect Location
Location, room and staff
Location just opposite the paragon Shopping mall and Orchard road only few steps away from this hotel.Everything is perfect in this hotel and the internet is amazing

8.7 Ng R.
Singapore
July 22, 2014
Centrally located in the heart of shopping belt.
Clean room. Central location. Complementary mobile phone for hotel guests.
The location was superb as is located in the heart of Orchard Road, a famous shopping area in Singapore. The lobby was located on the 4th floor which is away from the Shoppers.

6 Christine T.
Indonesia
September 01, 2014
Superb location but a little bit too expensive
Location, location and location!
The best thing about this hotel is the location which is just right in front of Paragon shopping mall. So it is situated right in the heart of Orchard road. The closest hotel to Mt. Elizabeth hospital for those who visits Singapore for medical purpose. The only down side of this hotel is for the lowest type of room from this hotel is more expensive than the Premier room at the competitor hotel, Mandarin Orchard, which offered a much better quality of room.

8 Arnold T.
Indonesia
June 20, 2014
Nice Hotel,Good Room
food,location,shops
Good stay