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Recent customer comments

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based on 6538 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 7.8
  • Location 9.4
  • Room Comfort/Standard 8.2
  • Staff Performance 8.1
  • Value for Money 7.5
  • Food/Dining 7.3

7.3 Andree C.
June 08, 2014
Nice hotel..
Nice flower smell at lobby Nice staff assistant Nice location
Very good..nice room..good staff..i love the flower smell..

10 Stacey C.
United Kingdom
June 08, 2014
Staff in the Crystal Club Lounge are fantastic!
Staff,staff, staff

10 YUEN O.
June 10, 2014
Fantastic stay
location, good value, customer services
It was our anniversary and the hotel gave us a souvenier. The bed was a little small and dark compared to other luxury hotel. However location was superb as it was just opposite Takashimaya and major shopping complex

7 Lau H.
June 10, 2014
Near to shoping area but the blast boy much food
Near shoping
Quite good just the food voucher for breakfast Jz give to 1 pax only

4.7 Kung W.
June 10, 2014
Great location, But furniture in room needs upgrad
Good location , but lighting in room too dark,furniture needs repair, Not so friendly front staff, pool very small.

8 Paulina H.
June 08, 2014
location, comfy rooms, nice staffs
Way much better than mandarin orchard in terms of value. Try it. But for breakfast variety, mandarin is better, only if you care.

8 Setiawati H.
June 06, 2014
A nice artistic design in the room.
Free wi,fi available. Unlimited local n international calls provided in the mobile phone in the room. Walking distance to shopping Centre of Orchard Road.
Wonderful place to stay. Will be more wonderful n appreciated if Grand Park provided a free shuttle to and from changi airport for in,house guests.

9.3 Kulthip P.
June 06, 2014
Best Service and Best Location
LocationService MindClean
Very nice service and easy to get to Somerset Station. It is in the shopping center area. Surprise for handy mobile to use arround and can call to international and local for free.

7 Avril Y.
July 02, 2014
Location, Clean and Friendly Staff
Grand Park is at a fantastic location. Right in the heart of orchard and sandwiched between Paragon and Takashimaya, it is a great place to stay at. I was upgraded to a club room and was expecting a bigger room. However, the room was still considered small. It has nice amenities and is clean, just thought the room would be bigger. The staff are friendly and very helpful so that was a bonus. Overall my stay was good.

8.7 Debby T.
October 22, 2014
friendly staff, comfy, clean