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Excellent 8.1
Based on 6587 reviews

Recent customer comments

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Excellent



based on 6587 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 7.7
  • Location 9.4
  • Room Comfort/Standard 8.2
  • Service 8.1
  • Value for Money 7.5
  • Food/Dining 7.3

6.7 Kenny H.
Indonesia
August 03, 2014
location is amazing ...
location
Stay was average .. staff not to proffesional .. but manager tackled it .. he gave us an upgrade .. need to refurnish rooms .. location too goodd

8 Fenny B.
Indonesia
August 02, 2014
Good
modern clean best location

8 OOI O.
Malaysia
August 01, 2014
Something special and different
Free mobile phone with data and international call, centre of the orchard road
love the location, awesome experience

4.7 Ng Y.
Malaysia
August 01, 2014
Expensive, old & Rundown
only one things is good, free use of 3G phone.
In the center of Orchard road. But quite reductance to go back to the hotel to rest. Old and dirty for a 3 years old hotel.

9 Fifi A.
Indonesia
August 01, 2014
Excellent but a little disappointed this time
Location room cleanliness comfort
My family and I has always enjoyed our stay in Grand Park, but we were a bit disappointed this time. Only during this trip I learned that I had to book 2 premier rooms (not applicable for deluxe rooms) in order to be entitled an interconnecting room. I never had to do this in the past. We had stayed there not only once, but at least 3 times. (Is this a new policy?) So upon checking-in, we were told not only there were no interconnecting rooms available on that day, but we had to pay additional $40 (SGD) a night per room to upgrade to Premier room before we can be granted interconnecting rooms when they become available the next day. As a result, my brother's kids have to be separated and we had to go from room to room every time we need to share items. Hence not so enjoyable this time. Otherwise, the location, cleanliness and comfort of the hotel are as excellent as usual!

8.3 Hadi T.
Indonesia
August 01, 2014
Excellent location and comfy room
Convenient location, comfortable room, nice food

5.7 Daniel G.
Indonesia
July 31, 2014
Good location
Location, free cellphone, free wifi
Average

8 Sirin P.
Thailand
July 31, 2014
nice breakfast and next to shopping mall
variety choices of breakfast, friendly staffs, free wifi

5 Roberth T.
Indonesia
July 31, 2014
Stayed at Grand Park Orchard
The staffs are note helpfull and rude. Eventhough we are at Crystal Club Receiption. The have not provided unsatisfied services. For sure it is not worth of money. The services even worst than no star hotel.

7.7 Chua H.
Brunei Darussalam
July 30, 2014
CONVENIENT LOCATION
GOOD LOCATION, FREE PHONE CALL FOR LOCAL & OVERSEA .
GOOD.