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Recent customer comments

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All reviews (6541)

Business travelers (1274)

Couples (2182)

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Families with young children (1239)

Families with older children (686)

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Excellent
8.1
based on 6541 reviews
Hotel Condition/Cleanliness
8.4
Facilities
7.8
Location
9.4
Room Comfort/Standard
8.2
Staff Performance
8.1
Value for Money
7.5
Food/Dining
7.3

8.7 Gert G.
Indonesia
May 29, 2014
Great Hotel in the Center of Orchard Rd.
Location, Staff Friendliness, Staff Efficiency
We had a great time at the Grand Park Orchard. It is located in the center of the Orchard Rd. shopping district. Easy access to 2 MRT stations. Taxis available around the clock. It is within walking distance to the Mt. Elizabeth Medical Center. The staff is very friendly and efficient. Rooms service is tasty reasonable and fast. All in all I can fully recommend the Grand Park Orchard.

4.3 Lung C.
China
June 05, 2014
Central location, clean room, useful mobile
Near mtr, Mobile phone provide, easy to find
I feel Good and comfortable, easy to find food, near transportation.

8.7 Hanjoko H.
Indonesia
June 05, 2014
shopping area surrounded
near MRT, nice room, large bed
love this hotel very much. will stay here again when come to singapore.

9.7 Leonardi W.
Indonesia
May 30, 2014
Great
Easy acces to shopping mall, value for money, clean.
Good

7.3 Fanny K.
Indonesia
May 31, 2014
excellent
central location, clean, close to MRT
Excellent, just a walking distance to shopping, MRT, clean room. Things to upgrade: wifi facility, and breakfast (standard, nothing special on the menu).

8 PORNSUDA H.
Thailand
November 27, 2014
great!!
free mobile,nice bed,close to shopping center
very good

10 Nam B.
Vietnam
March 23, 2015
Great stay, useful phone with 3G
phone, convenience, location

9.7 ABDUL M.
Singapore
November 18, 2014
Clean, comfortable and pleasant hotel
cleanliness, friendly staff, great location
It was pleasant and comfortable

4 David N.
Ireland
May 26, 2014
disappointing - not a 5 star hotel
near to other restaurants - the staff were nice - although most of them not trained properly -
it is not a 5 star hotel by any stretch of the imagination - particularly by singapore's 5 star standards. the food, particually the breakfast was not 5 star standard... i booked it on agoda - i travel extensively in se asia - 4 to 5 hotels a month on average. i arrived with my wife and we were told the room is booked for one occupant only and the included breakfast was for only one person - this is the first time i ever experienced this when making a booking for a room in a 5 star hotel - i didn't notice it when booking, as i never encountered it before. why trick customers..? i could go on but i feel whats the point... it up to you how you run your business in the long run but i won't stay in any of you hotels again and certainly would never recommend it... just wondering if singapore has a hotels standards body...???

10 Wan T.
Singapore
May 26, 2014
It was fantabulous!
The service, room and overall cleanliness.
It was really amazing! I had a great time with my partner!