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Excellent 8.1
Based on 6606 reviews

Agoda Verified Reviews

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based on 6606 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 7.7
  • Location 9.4
  • Room Comfort/Standard 8.2
  • Staff Performance 8.1
  • Value for Money 7.5
  • Food/Dining 7.3

6.7 Mia H.
June 29, 2014
Great location, free high speed internet
Location, free internet, free international calls up to 26 countries
Great location, comfy bed. The hotel layout is a bit weird, in order to get to your room you'll need to take an elevator to the 4th floor, walk pass the reception area then take another elevator to your room. Shower is a bit inconvinience since you'll have to hold it and it''s a tiny one. Other than that everything is pleasant

5 d C.
June 29, 2014
value for money is poor.
good location. but crystal club room where we check-in aircon malfunction and breakfast very few choices. not recommentded for future stay

9.3 yustis W.
June 29, 2014
great location
Location is great, cleanliness, size of the room, service
we stay only for 3 days at this hotel, we choose this hotel because its location at orchard. so we just walking around at the shopping area. Room is very clean, but the swimming pool area is too small, so my kids didnt interested to swim. Others than that, great value to stay.

10 Khonndanie P.
June 29, 2014
It was a great stay
Breakfast Staffs Restaurant
It was a good choice to stay at this hotel, we really love the property

4.3 Ivo C.
June 29, 2014
Not comfort hotel
Nothing...only near the downtown
Not enjoy the room at all, too small for standard room

8 Stanley L.
June 29, 2014
Location, Location, Location !
Close to shopping, food and transport, MTR.
Pleasant. Friendly staff, but not consistent. Generally, the hotel has a luxurious look. Good internet. Restaurants and bars, we did not have time to try them. Buffet lunch at Park Hyatt was very good.

10 zhiling K.
June 28, 2014
Excellent service, best hotel I've stayed!
Personable staff, good bar and good dinner spread
Booked crystal club room and got free upgrade to crystal club premium, slightly bigger in terms of room size. Excellent service during check-in, was attended by club floor manager. As part of club benefits, we had excellent high tea at club lounge and the team surprised me with a chocolate cake! Dinner at hotel's restaurant was at pretty reasonable price, international buffet spread with many stations where food will be cook as per order and according to servings. Key highlight: need to try out the clay pot station! With 6 variety to choose from, I couldn't resist and ordered all 6! If you thought of trying local dishes but afraid to take on big portion, try out the clay pot station for 1pax serving! We also had some drinks at bar cannery, and I have to emphasize that this is really a hidden jem in orchard road! Lovely music and relaxing ambiance. By far the only outdoor bar that allows free-smoking! Despite all the good things about grand park orchard, I still believe that there's always room for improvement. 1) woken up early in the morning at 8am because 2 cleaner we're shouting across room and discussing about TV series. 2) lack of TV channels, which was quite surprising. Do not have channels like HBO? And had some issues with satellite connecting, images was alil lagging. Overall, Grand Park Orchard is definitely the best hotel I've stayed in Singapore and would love to be back again!

June 28, 2014
comfortable room, very close to shopping centre, easy public transport
our stay at the hotel was very pleasant, look forward to coming back there again soon. one of our favorite hotels in singapore.

6.7 Beatrice V.
June 27, 2014
Taking Connections to a New Level
location, proximity to city center, easy access to shopping areas
The hotel was wonderful. The rooms could use a bit of renovation and a thorough cleanliness spot check, but otherwise it was fine. What elevated the hotel is that they now provide cell phones for guests, so for those who do not want to spend on local calls or internet access while in Singapore, this is a treat. Quality and price of food could use improvement, but with the proximity of other dining places, the hotel will be the last place you'll be in for a meal.

8.7 Belinda R.
June 27, 2014
Very good
Centraly located, clouse to Shopping areas, friendly
Very good. Will come again