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Excellent 8.1
Based on 6757 reviews

Recent customer comments

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Excellent



based on 6757 reviews
  • Cleanliness 8.4
  • Facilities 7.7
  • Location 9.4
  • Room Comfort/Standard 8.2
  • Service 8.1
  • Value for money 7.5
  • Food/Dining 7.3

wong T. from Malaysia
Couples
Stayed one night in August 2015
Good
Good
Good
Reviewed August 13, 2015

Thura S. from Myanmar
Business travelers
Stayed 3 nights in July 2015
Great Stay
Easy to Access to City
All Awesome
Reviewed August 11, 2015

Christina L. from United States
Families with young children
Stayed 2 nights in July 2015
great location but not up to 5 star standard
location, staff, service
Overall, the hotel is very comfortable and is great for young children because of its great location. It definitely could improve on its housekeeping and maintenance though. The housekeeping takes too long to make up the rooms. We could not even check in at 2 o'clock. The table counters were all dusty and the cups and silverware were also noticeably dirty. The bathroom had stray hairs and felt not so clean as well.
Reviewed August 11, 2015

tan D. from Singapore
Solo travelers
Stayed 2 nights in August 2015
Room for improvement
convenience, good service and straight forward
Pretty good location with variety of food n shopping surrounded. The room is rather run down though this building had been renovated recent years.
Reviewed August 11, 2015

Ong A. from Singapore
Families with young children
Stayed 2 nights in August 2015
Central location
location, food, shopping
Good, location is the best. Food is everywhere. Room air condition is pretty cold no matter how you adjust the temperature.
Reviewed August 11, 2015

ZE T. from Malaysia
Families with young children
Stayed 2 nights in June 2015
Nice hotel with comfortable bed.
Nice hotel with comfortable bed.
Nice hotel with comfortable bed.
Reviewed August 11, 2015

kim N. from Vietnam
Couples
Stayed 3 nights in August 2015
Almost Perfect experiment !!!
Check in fast ; Room Clean and smell good ; hotel's location great
Friendly and smart front desk staff make my check-in process much easy and fast. Good view from my room even just 6th floor, room clean and smell great. Hotel near shopping mall with foodcourt inside make our shopping trip much better,MRT just 5 min walk. Free Wifi signal but not really good and connection loss many times. Breakfast included but absolutely a huge disappointment with less options for breakfast (1st day ok but 2nd and 3rd nearly same foods ) only can take 3/10 point. That's all for our 3 days trip. Hotel almost perfect if not had breakfast issue. Anyway great experiment and worth money.
Reviewed August 10, 2015

Rudy L. from Indonesia
Solo travelers
Stayed 3 nights in August 2015
hotel with great location
location, location, location
good. love the location. lobby smells good as always. room size is not too big, but not to small either. free international calls using the orange phone. close to shopping centers and mt elizabeth hospital.
Reviewed August 10, 2015

minh L. from Vietnam
Couples
Stayed 2 nights in June 2015
Very good location
Location, location and location
Best location in Orchard. The room is small and i love the phone beneit included. Very convinience
Reviewed August 10, 2015

Pedram C. from Australia
Business travelers
Stayed one night in August 2015
Average to Good, not Great
Location, Staff, Club Lounge
Reviewed August 08, 2015