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Good 6.8
Based on 2924 reviews

Recent customer comments

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Good



based on 2924 reviews
  • Hotel Condition/Cleanliness 6.9
  • Facilities 6.3
  • Location 7.9
  • Room Comfort/Standard 6.8
  • Staff Performance 6.9
  • Value for Money 6.8
  • Food/Dining 5.9

Nea C.
Australia
July 26, 2015
40th Trip To the Lion City
Location; value for money; easy access to public transport - especially from airport to city
I have been to Singapore 40 times since 1964 and used to stay in 5 star properties. I chose Bencoolen Hotel for its location and room rate. There is work going on outside the hotel to add a new station to the city rail system and guests warned of some noise up to 8pm at night. I DID NOT HEAR A SOUND FROM THE WORK. My only adverse comment is the breakfast which I did not care for and did not use even thou included in the room rate and the bath towels were very THIN! I chose a deluxe room which was spacious with a good sized bathroom. I did notice the minimum priced room and it was very small. Having said this I would stay again for its location.

John P.
Australia
July 25, 2015
The hotel
Staff,cleanliness,service

ting L.
Philippines
July 25, 2015
Location
Location
Average

indah T.
Indonesia
July 25, 2015
Hotel Bencoolen
services,food

Samsuddin S.
Brunei Darussalam
July 23, 2015
quite comfortable for a solo traveller
Convenient. Very close to Bugis Shopping facilities and Sim Lim Tower.
The room was much comfortable. The staff were very helpful.

Busmar H.
Indonesia
July 22, 2015
4 star room
Clean room, bathtub.

Kate J.
Australia
July 21, 2015
Basic hotel for a budget price, central location
Location, staff desire to make us welcome, close to met and busses
Ok, if you are happy to ignore the disruptive aspect of continual building work directly outside the front door. Nice plunge pool. Only 2 things are the location to eat breakfast is basically on the street and we couldn't isolate the lights at night, so if you wanted to have the lights off you needed to remove the hotel room card and it was very dark

CHUNG C.
Malaysia
July 21, 2015
Old hotel with friendly staff
Location
Standard twin bedroom is very small and air-con is found to be centralized. We unable to determine our preferred temperature when the room turns out to be very cold. As a result, we experience dry & sensitive skin on face. We can't sleep well at night and we got no choice to switch off the air-con due to cold temperature. Other inconvenience faced including making a call to the hotel operator to switch on the air-con as we were denied from turning on the air-conn again.

Steven T.
Indonesia
July 18, 2015
Good hotel n location if youre looking for shoopin
Good location good services and clean
Pleasant..happy to stay eventhough the ac cannot turn on by our self

Werawat W.
Thailand
July 11, 2015
bad food good staff great location
bad food good staff great location
next to construction area but it's quiet not far from mrt station breakfast was awful staff are very helpful room is clean and ok