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Good 6.9
Based on 2953 reviews

Recent customer comments

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based on 2953 reviews
  • Hotel Condition/Cleanliness 6.9
  • Facilities 6.3
  • Location 7.9
  • Room Comfort/Standard 6.8
  • Service 6.9
  • Value for Money 6.8
  • Food/Dining 5.9

Koon L.
July 05, 2016
Rude staff & faulty air-conditioning
The hotel manager is very rude. Absolutely has no desire to deliver quality service to make his guest a pleasant stay. The room air-conditioning is not working, and unable to provide alternative solution (eg: free upgrade) when feedback.

mohd H.
July 04, 2016
Nice if u dont care facities
Small swimming pool, lift, gym also lobby..

Aldo M.
July 04, 2016
Old Hotel
This hotel might be one of the best hotel if it was 15 years ago. The staffs were friendly though.

Koon L.
July 03, 2016
Clean and pleasant
Clean room with comfortable bed and blanket, and centrally located.

Starlyn S.
July 02, 2016
Great hotel choice
Great location and very clean and comfortable place.

Ofir A.
July 01, 2016
There are insects
Amazing hotel in terms of location, price, and service of staff. But there are insects. And the rooms are very outdated. Besides it provides good value

Ahmed R.
July 01, 2016
its really value for money - Close to shopping centers and everything where we want go

lee Y.
June 30, 2016
Good location hotel
Just spend 1 nite and all of the staff are polite and helpfull. The only negative is a housekeeping lady come inside my room without press bell or mentioned anything when she comes in my room.

Pinche G.
June 29, 2016
Bad for the breakfast
Average is good.... I suggest not take a breakfast... Time Breakfast is 07:30 AM - 10.30 AM. I get my breakfast with my family at 10.00AM, it's already empty, and i ask for the chefs for cook again. The chefs ignore me. Bencoolen is not recomended for the breakfast.

Ngai H.
June 27, 2016
Pleasant stay
Mrt construction right in front of the hotel, taxi can't stop at doorstep. Room is clean and comfy.