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Verified traveler reviews

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Good



based on 2083 reviews
  • Cleanliness 6.9
  • Facilities 6.6
  • Location 7.6
  • Room Comfort/Standard 6.9
  • Service 6.7
  • Value for money 6.8
  • Food/Dining 6.3
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Zainal R.
Indonesia
April 30, 2015
ok
staff. location. room.
Ok

Raja H.
Singapore
April 27, 2015
Short Fling
Location, ample ground parking and proximity to the city
Fun and comfortable

Mulyadi G.
Indonesia
April 23, 2015
Location
Good location, nice staff, spacious room

Anne S.
Philippines
April 22, 2015
Great Location accessible via bus and mrt
Location
We experienced a lot of delays due to poor staff performance. On our first day we were advised to wait for another 40mins before we check in. Check in time is at 3pm however the room keys were handed to us at 340pm because they're not yet done cleaning the room. Then on our second day, We rented a wheelchair for our grandmother and made a deposit of $250 and after 20 minutes of waiting we were advised that there was no wheel chair available.

PIYA L.
Malaysia
April 21, 2015
Tourist hotel not suitable for business traveller
1. Newly renovated room 2. Maintained good room hygiene 3. Comfortable room condition
Took 45 min to check-in. Room number was not preassigned prior to guest arrival. Priority was given to group check-in (Tourists) while business traveler made to wait for duty manager to assign available room. Front office staffs are not well train and lack customer service skills to handle business traveler.

Annaloren B.
Philippines
April 20, 2015
Spacious Family Rooms
Spacious room area, value for money, cleanliness

Anwar N.
Maldives
April 20, 2015
Good in General
Cleanliness, Location, Specious Rooms
Good in General

Chee L.
Singapore
April 19, 2015
old hotel
Big room, location, near to MRT train station
so so only

Linh N.
Vietnam
April 17, 2015
Slow staff.
Clean, large room, nice smell
Staffs are too slow. Have to wait for more than 30 minutes to check in.

Mohammad Z.
Malaysia
April 07, 2015
hurm
cheap
Noisy with renovations .. carpet smells stinks