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Good 6.9
Based on 2075 reviews

Recent customer comments

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Good



based on 2075 reviews
  • Hotel Condition/Cleanliness 6.9
  • Facilities 6.5
  • Location 7.6
  • Room Comfort/Standard 6.9
  • Service 6.7
  • Value for Money 6.8
  • Food/Dining 6.3

Vinita M.
Canada
February 03, 2015
Three Days At The Hotel Royal
Homely, Courteous, Reasonably priced
Staff were polite and gave us a recently renovated room. We were comfortable but the bathroom has a tub which is a little high and difficult to negotiate for those with knee issues. Comfortable, but not a plush experience.

TIN H.
Myanmar
February 02, 2015
Cleaning need to improve and so do the staff perfo
Convenience
Not as good as expected

MAITHRI M.
Sri Lanka
January 31, 2015
Comfortable
Location , air cond
Good. Served my purpose

Wendy G.
Australia
January 28, 2015
Great for location and price
Location, Price, Pool
This was our second stay at the Hotel Royal. We re-booked as it is close to shopping centres, food and transport. The rooms are adequate for what we need over a few day stay as we explored the city of Singapore. Some of the staff were still there from last year and always provide a warm welcome. Our family have always enjoyed using the pool after a warm day walking around the city but not many people seem to use it so it's always been really nice and quiet. Having the MRT within a 5 minute walk is so handy and with 2 shopping centres close by there is no short supply of places to eat and buy necessities. Around $20 to the airport it's convenience and affordability with a family room for 2 adults and 1 child we will no doubt stay again if we are back in Singapore in future.

WEE W.
Singapore
January 20, 2015
Bolow average
Cafe downstairs is not too bad
Slow staff. Took me for more than 15 mins to check in. There was a lot of people queueing for check in but there was only one staff at the counter. I was given a room which the door was not fully shutted when i reached. I request for a change of room. However, i still have to go to the slow check-in counter once again, the third time, as the key card is not working.

Karthikeyan M.
Australia
January 11, 2015
Pleasant stay
Family friendly hotel with best housekeeping personnel n close to public transport
We just loved it. Only area of concern is cashiers are not customer friendly and need training. It looks like they may be the main contributors for unpleasant customer experience.

Adam H.
Australia
January 10, 2015
Great value hotel
location, size of rooms, price
We've stayed at this hotel twice now. The rooms are large sized and we had a double and singe bed in the room. We also requested a cot and still had plenty of space to move around. The MRT is only a short walk away and so is a heap of restaurants and shopping. For Singapore this hotel is well priced. The hotel is an older building but the rooms were clean.

john B.
New Zealand
January 09, 2015
convenient and pleasant
1) location - walking distance to Newton Circus food center, United Square food court; longer walk to Little India, 2) Large family room, comfortable, 3) free internet & TV channels
Excellent location, close to several malls and food centers and easy access from main road - no traffic jam; large comfortable, clean family room with large bathroom, everything functional; pleasant staff and no long queue at reception. The room rate is competitive value for Singapore

Woon B.
Malaysia
January 05, 2015
Enjoyable stay
Location - proximity to the MRT and shopping area

wai H.
Myanmar
January 05, 2015
Good
reception gym location
good