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Hotel Royal

36 Newton Road, Novena / Balestier, Singapore 307964 (Show on map)

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Hotel Area: Novena / Balestier Number of Rooms: 331

Recent customer reviews

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Pleasant

6.9

based on
1053 reviews

Value for Money
6.8
Location
7.6
Staff Performance
6.9
Hotel Condition/Cleanliness
6.8
Room Comfort/Standard
6.7
Food/Dining
6.4
All reviews (1053)
Angelynne E. Families with young children Philippines, May 18, 2013
Filipino employees are very caring

fast,good service
6.7
good enough actually we where only in for breakfast and to sleep we where practically out the whole day for the kids to have a full and great vacation
Irene M. Couples Australia, May 17, 2013
This is the "Faulty Towers" of Singapore !!!

None whatsoever
2.7
No customer service ,dirty lobby furniture ,dirty toilet in room,black hairs in bath-yuk!!
Eko K. Business travelers Indonesia, May 15, 2013
not so fresh

somewhat cheap
4
Michael M. Families with young children Indonesia, May 15, 2013
Old & noisy during the day cus of the maintenance

Food,Staff,Public transport
6.3
just OK. wasn't pleased with the noise and maintenance service they do during the day. Sometimes you just want to have one relax day in the hotel. But the noise is bad and one of their service staff talking loudly outside of our room for a long time. Very noisy! Good thing is very closed to public transport so easy access to go anywhere.
Sothea M. Families with young children Cambodia, May 14, 2013
it was a good time staying in Hotel Royal

Room is comfortable with reasonable price and hotell stuff are friendly
6.3
Joaye O. Couples Singapore, May 13, 2013
Simply love the revamp room

Privacy, quietness and price
10
Can G. Business travelers China, May 13, 2013
good

Good services. Convenient check in processes
9.7
Supamas K. Business travelers Thailand, May 12, 2013
Good choice for staying in a nice place.

Location of the hotel, safety and breakfast.
7.3
The hotel has good and bad things. It's in the city but a little away from the MRT. The room was clean and the breakfast was good. The service of the employees was ok. It would be better if they have service mind and SMILE. The money for security deposit was too high; 100 S $. The wifi was not free and too expensive to pay so I didn't use it. The TV programs are limited. If you want to watch movies, you have to pay more.
Rossana V. Business travelers South Africa, May 11, 2013
Dirty mould smelly bathroom, unsafe electricity,

Nothing good.
4
Checked in late Sunday evening, moved to FOUR rooms in 6 days due to water leaks, electricity issues, unsafe electricity, melted wall plugs, mould bathrooms, mould smell in the isles and rooms. Ran out of linen and pillows, double booked our room another guest tried to enter our room with a key at 2 am. Noisy guests and nothing was done to sort that out. Room had electricity problems, another room still has melted wires behind the bedside table. This Hotel is does not comply to the safety standards. Paid for internet for 10 days and could use it with very difficulty, was cut off every 3 minutes. Will NEVER recommend this hotel.
Robert M. Business travelers Australia, May 11, 2013
Very good

Taxi Close to shopping
7.7
Some areas in the hotel has poor internet reception

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Customer Reviews - Hotel Royal, Singapore

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