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Verified traveler reviews

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Good



based on 2080 reviews
  • Cleanliness 6.9
  • Facilities 6.6
  • Location 7.6
  • Room Comfort/Standard 6.9
  • Service 6.7
  • Value for money 6.8
  • Food/Dining 6.3

Irene Y. from Ireland
Families with young children
Stayed one night in July 2016
Royal Residence
First time at royal, i am not expecting on service apartment that the fascility is in hotel
Reviewed July 19, 2016

Kendy G. from Indonesia
Couples
Stayed 2 nights in July 2016
Good hotel
This hotel have very good and strategic location, a lot of food in here. The services also quite good.
Reviewed July 18, 2016

KURNIAWAN L. from Indonesia
Solo travelers
Stayed 5 nights in July 2016
Location is very strategies
Location is very strategies. Very close to bus stop and SMRT. Staffs are very friendly. Facilities are good. Quite clean hotel. Value for money...it is okay. Should give more discounts for people who stays more than 2 days. If they do, it would be very excellent.
Reviewed July 17, 2016

Kendy G. from Indonesia
Families with young children
Stayed 2 nights in July 2016
Good hotel
Nice hotel with very good service
Reviewed July 15, 2016

Cynthia N. from Singapore
Couples
Stayed one night in July 2016
Waited 2.5hrs to check in.
2nd visit. I had a worst experience to check in & also longest waiting time. O arrived ard 3pm to check in & only manage to go into the room after 5.30pm. The lobby is so stuffy & hot, as noisy like market & packed with buses of tourist. I was ask to sit there & been ignored until 2hrs later I finally walk to ask the check in staff to find out the room is still not ready as due to miscommunication, my room was given to other guest... Finally after 2.5hrs i got my room key, it is not usable so I need go down to change key again. After 3 up & down trips I was then manage to go into my room. What a unpleasant experience. Except the location & spacious room, will not recommend this hotel for anyone. This will definitely be the last visit.
Reviewed July 11, 2016

Xiliang L. from Singapore
Business travelers
Stayed one night in July 2016
Very good
Very good
Reviewed July 10, 2016

Winato K. from Indonesia
Families with older children
Stayed 5 nights in July 2016
Good hotel for its price
Please add more menu on breakfast
Reviewed July 09, 2016

nancy T. from Indonesia
Families with young children
Stayed 4 nights in July 2016
good location, value for money
good location, value for money, unfriendly staff, there is no water dispenser
Reviewed July 08, 2016

nancy T. from Indonesia
Families with young children
Stayed 4 nights in July 2016
good location, value for money
good location, value for money, unfriendly staff, there is no water dispenser
Reviewed July 08, 2016

nancy T. from Indonesia
Families with young children
Stayed 2 nights in June 2016
good location, value for money
good location, value for money but unfriendly staff
Reviewed July 08, 2016