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Hotel Royal

36 Newton Road, Novena / Balestier, Singapore 307964 (Show on map)

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Hotel Area: Novena / Balestier Number of Rooms: 331

Recent customer reviews

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Good

7.1

based on
164 reviews

Value for Money
6.9
Location
7.7
Staff Performance
7.1
Hotel Condition/Cleanliness
7.1
Room Comfort/Standard
7.1
Food/Dining
6.5
Families with older children (164)
Roberto D. Families with older children Philippines, June 11, 2013
the room is spacious about 400mt from MRT & Mall

cheap hotel, clean & large room
7.3
Jawerseetharaman M. Families with older children Malaysia, June 09, 2013
The worst hotel I ever stayed

Nothing is best about this hotel I really regret my stay
2.7
Took me 40 minutes to check in, the staff was so rude can't even say sorry including the manager. They gave me a very run down room Agoda website says refurbished room it's only refurbish on 15th floor. The TV was out of order no free wifi. After I shouted at them they gave me the refurbished room on the 2nd night. I am very disappointed with Agoda website. Will never stay in that hotel and never trust Agoda.
Hasan S. Families with older children Indonesia, June 08, 2013
good

large rooom, clean, frienly staff
8
Alex T. Families with older children Philippines, June 02, 2013
Better than expected

room is big, breakfast ok, good service
6
When we got into out room there were people working on the floor above us. There were loud carpentry and plumbing sounds. we called the attention of the reception and the duty manager took care of it. from them on our stay went very well. They should give complimentary bottles of water daily though.
Yew H. Families with older children Malaysia, June 02, 2013
Plesant Stay

Easy access to MRT, Restaurants nearby, Quite
5.7
The best thing about this Hotel is that it's quite near MRT, about 400 meter away. Even though the room is clean, but it's a little run down. With old carpets and furnitures. It could have been better. Needs a little renovation.
Brian N. Families with older children New Zealand, May 22, 2013
Adequate for the price paid

Hotel was close to Novena MRT, foodstalls at United Square and Velocity Square, Swimming pool was a delight to come back to after the hot days out
7.3
We stayed in a family room with a double bed and single size bed in one reasonable size room.TV had a small range of channels but the hotel ammenities channel did not work. Bathroom toilet is one small room. Shower did not work the best with screen around a bath. Had a problem with not enough facecloths being provided or some days no facecloths at all. Had two sheets put on the beds one night but all other nights sleep with bottom sheet and duvee only. Hotel rules. Bad experience with swimming pool with no towels and after requesting 5 times over 90 minute period we got results. Mens changing room at pool side was in a need of repairs. Fridge in room was set at a low temperature so had to be careful storing chilled products. Beware of powdered milk provided with tea and coffee. For 6 nights stay we were comfortable on 12th floor away from lifts but were awoken one morning by workman drilling on the floor above. Some noise from other rooms but not that noticeable. Had the hum of the airconditioning machinery on the ground floor during the night otherwise it was a peaceful location. Therefore found to be adequate as a place to sleep and relax at night
Rui S. Families with older children Singapore, May 21, 2013
Comfortable room, short distance to mrt

Breakfast, room comfortable, in between 2 mrt stations
9.7
Noisy due to construction works..
Hadinuraida H. Families with older children Malaysia, May 11, 2013
good

large room
5.3
late check in and the bathrooms is not very clean
Hedi S. Families with older children Indonesia, May 10, 2013
Strategic location

Location near orchard road, bus stop in front of the hotel, good price
7
Room decoration a little bit old. However still good
Gan C. Families with older children Singapore, May 05, 2013
nice stay

cleaniness,service,location
6

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Customer Reviews - Hotel Royal, Singapore

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