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Recent customer comments

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Very good

based on 2482 reviews
  • Hotel Condition/Cleanliness 8.5
  • Facilities 7.3
  • Location 8.8
  • Room Comfort/Standard 8.4
  • Service 8.3
  • Value for Money 7.6
  • Food/Dining 6.2
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ming C. from Hong Kong
Stayed 2 nights in September 2015
Nice location, nice staff, free drinks in minibar,
Nice staff
Reviewed September 06, 2015

wen C. from Malaysia
Solo travelers
Stayed one night in August 2015
Pleasant stay
Clean, comfortable and friendly staffs
It was a pleasant stay at Innotel. Excellent service provided for this small hotel. Good location, easy excess to MRT and walking distance to Plaza Singapura which have plenty of food and dining there. Overall is satisfactory
Reviewed September 01, 2015

Piyaporn S. from Thailand
Stayed 2 nights in August 2015
convenient, close to MRT, good condition
Convenient, good service, clean
Reviewed August 23, 2015

Chervon L. from Malaysia
Solo travelers
Stayed one night in August 2015
Everything is fine
Location, Staff
The room is slightly small for me but it was clean and comfortable. The staff are friendly.
Reviewed August 22, 2015

timotius S. from Indonesia
Families with young children
Stayed 2 nights in August 2015
Very good hotel staffs are friendly
clean boutique nice
Very nice
Reviewed August 21, 2015

Dicky G. from Indonesia
Families with young children
Stayed one night in August 2015
Clean, great location, friendly staff, aromatic
location, best service and near shopping center
Reviewed August 19, 2015

Siti H. from Indonesia
Business travelers
Stayed one night in April 2015
my 3rd visit and will surely be back
great location, value for money
i was just stopped by, and had a comfort sleep there
Reviewed August 19, 2015

Anne L. from United States
Families with older children
Stayed 3 nights in August 2015
Family Group Vacation
Cleanliness, prompt and friendly service, suggestions by staff of less expensive choices of transportation to airport and places to eat.
We enjoyed our stay at Innotel. We rented 5 rooms. Each room was clean and the bed linen was comfortable. We were there during the SG50 anniversary so we received free bottles of water and drinks in our fridge daily. Only warning is don't leave an empty juice can out, as ants found their way into the room. The service was wonderful. I found cheaper rates on Agoda after I booked through Agoda, but could not get Agoda to honor their price guarantee since I was not able to find a button to choose multiple rooms to show them that the rates were lower. I could only get a screen shot for the price of one room and they used that as an excuse not to honor the price guarantee. That was the only disappointment, knowing that I overpaid because Agoda did not honor their own price guarantee.
Reviewed August 18, 2015

Kao S. from Cambodia
Stayed 2 nights in August 2015
Room is very comfortable
Well clean, Staff very helpful and good location
Very satisfactory and would choose this hotel again for my next visit.
Reviewed August 12, 2015

Xu Z. from China
Families with young children
Stayed 4 nights in August 2015
convinient place, money-worthy experience
convinient location, free WIFI, excellent service
it was a good experience there, highly recommend
Reviewed August 11, 2015