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2015
Excellent 8.2
Based on 14292 reviews

Recent customer comments

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Excellent



based on 14292 reviews
  • Cleanliness 8.4
  • Facilities 8.1
  • Location 9.4
  • Room Comfort/Standard 8.2
  • Service 8.1
  • Value for money 7.6
  • Food/Dining 7.8

YENNY L.
Indonesia
December 09, 2014
I enjoy to stay at the Mandarin Orchard Singapore
Staff, clean and food

alex W.
Singapore
December 08, 2014
satisfied
Great location. Clean. Values for monies.

Eric A.
Canada
December 08, 2014
Great location
location, location, location

Robin A.
Singapore
December 08, 2014
good business hotel but not child friendly
good service, 5* hotel but not child friendly
Overall is a good and enjoyable stay but I just wonder why the Top of the M club does not allow children below 12yo in especially when the hotel is situated right in the middle of Orchard Rd where all around it are kids friendly shopping malls. Maybe they can set up a corner for kids within the roundabout of the club? I am sure parents don't mind paying more for club service tgther with their kids enjoying??

Marc N.
Philippines
December 08, 2014
Great Location, exceptional staff
Cleanliness, Staff efficiency and location
excellent. had a good time with my wife during our time alone together and just like our mini honeymoon. location is just exactly for our trip thats the only place we would go when we are travelling together in singapore.

Ryan L.
Hong Kong
December 08, 2014
one of the best hotel in Singapore
good room, good location and efficient staff
very good and the hotel is located at the heart of Orchard, super convenient

Thawee T.
Thailand
December 08, 2014
good location
excellent service, good location, good food
It's located at a very good location for shopping. Service is excellent. Only the room is not as expected. Anyway, overall is good enough for re-visiting.

Tan Y.
Singapore
December 08, 2014
Excellent Hotel Service
Location, Room Comfort and Staff Service
This hotel is located in the centre of Orchard Road which has an easy access to shopping malls. The hotel staffs are very friendly and the room is above expectation. This hotel also serve very good food at reasonable pricing. Overall I am very satisfy with my stay.

Romi A.
Indonesia
December 08, 2014
Good hotel.. But could be better
Location, room, clean
Always stay at this hotel. But now too many new junior staffs. Should bring back the senior staffs who are more friendlier. This time I came had to wait about 4 hours for my room. And didn't give me a temporary room. When I got back to the hotel the next day found 2 maintenance people at my room fixing some things at the hotel. Was tired and wanted to rest but couldn't do it. Overall good hotel but should improve the staffs performance.

Romi A.
Indonesia
December 08, 2014
Good service but better service before.
Location, clean, rooms
When I come to Singapore I always stay at this hotel always. Before they had better service. Now it has dropped. Many trainee now who doesn't understand English. Difficult for us to communicate. Very few senior staffs now. Before, I knew almost everyone there and they were so much more friendlier. Now many new staffs and not like before. But overall the hotel is nice.