Back to hotel info

2015
Excellent 8.2
Based on 14294 reviews

Verified traveler reviews

Filter by traveler type
Excellent



based on 14294 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 8.1
  • Location 9.4
  • Room Comfort/Standard 8.2
  • Service 8.1
  • Value for Money 7.6
  • Food/Dining 7.8
Sort by

Enrico T. from Indonesia
Solo travelers
Stayed one night in August 2016
exactly in Orchard
In the heart of ORCHARD location could no be wrong
Reviewed August 21, 2016

Enrico T. from Indonesia
Solo travelers
Stayed one night in August 2016
perfect location
location + orchard nothing more to fuss about
Reviewed August 21, 2016

Uma S. from India
Couples
Stayed 9 nights in August 2016
Exceeded expectations
Travelled to Singapore with my sister and stayed for ten days at the Mandarin orchard hotel. Just got back. Right from the moment we arrived early, the staff was extremely polite and understood that we were tired. Easy check in and service. Will be going again next year Can't think of any cons as of now. Thanks to the courteous staff of the hotel
Reviewed August 21, 2016

Paul J. from Sweden
Families with young children
Stayed one night in August 2016
Location is fantastic!
Only best thing about this hotel is the location, being right opposite of Ngee Ann city & 3 mins walk to 313 Somerset. Room was at level 32 which offered good skyview, however the carpet was so old which made the entire room look outdated. It needs changing soon with extra lightings in the room to keep up with the 5-star standards. Breakfast was ok. Pool was small, perhaps it's just meant to be that way for a dip because in Orchard, one should shop! Thumbs up to the staff at level 5 lobby on duty from 18-19 Aug. They were very accommodative & helpful, with a smile throughout! Staff at level 1 lobby were quite rude including the concierge service, except for the door boy. Fair stay I would say.
Reviewed August 20, 2016

Sri P. from Indonesia
Couples
Stayed 4 nights in August 2016
Standard Hotel
Nothing special in here.....
Reviewed August 20, 2016

Trang M. from Vietnam
Families with young children
Stayed 2 nights in July 2016
Great located hotel
Location is near Takashimaya and other shopping mall. Good facility and meals.
Reviewed August 20, 2016

Trang M. from Vietnam
Families with young children
Stayed one night in July 2016
Great location
The location is the best point for this hotel. I also like the restaurant with great buffet menu.
Reviewed August 20, 2016

chuon V. from Cambodia
Families with older children
Stayed 3 nights in August 2016
Good
Reviewed August 19, 2016

Ngoc V. from Vietnam
Business travelers
Stayed 4 nights in August 2016
That's fine, not excellent
The location is very convenient for shopping and it's not too far from the tourist spot, easy to travel. The staffs were not friendly and the porter seemed to ask the tip. It's hard to adjust the tap at the suitable temperature. My room used up the water but they don't supply more. It's expensive and overated for 5 star.
Reviewed August 19, 2016

Mario S. from Indonesia
Couples
Stayed one night in June 2016
Legendary hotel in prime district are
A shopaholic hotel Period
Reviewed August 19, 2016