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Strategic Locations, Friendly Staff, Great Room Service...
Hendri, Indonesia
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Hotel Area:
Orchard
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Number of Rooms:
1051
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Free Wi-Fi |
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Check-in:
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Check-out:
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We want you to pay the lowest possible rate for your room. If you have reserved a hotel room through Agoda, and then show us that you could book the same room, for the same dates, at a lower rate, that is viewable and bookable on another website, we will either match that rate or beat it. Click this link to find out more.
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We want you to pay the lowest possible rate for your room. If you have reserved a hotel room through Agoda, and then show us that you could book the same room, for the same dates, at a lower rate, that is viewable and bookable on another website, we will either match that rate or beat it. Click this link to find out more.
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Sorry, there are no available rooms at the Mandarin Orchard Hotel for your chosen dates.
Customers who looked at this hotel often booked...
Recent customer reviews
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Fantastic
8.2
based on 7515 reviews
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All reviews (7515)
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Elson U.
Groups
Philippines,
June 08, 2012
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Nice and Clean hotel with helpful employees.
the 30th floor is awesome because the view is nice.
9
It is a very nice hotel except we experienced a problem when we entered the room because the air condition is not working properly then the next day there is no water.
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Lien K.
Couples
Singapore,
June 08, 2012
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Room size is good, well kept, comfortable. Two towers with lobby in fifth floor and so many lifts can be very confusing for elderly couples. Lobby is at a odd level but reception ladies with striking red dress and a big smile... priceless.
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Thanh T.
Business travelers
Vietnam,
June 07, 2012
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Great location and nice service
Very near shopes, nice food and staff
9
I have a pleasent stay in this hotel, nice staff,great location,full facility.
Restaurant Tip:
Across the street is many shoping center where u can find food courts with cheap price and various nice food
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Sooi T.
Couples
Brunei Darussalam,
June 07, 2012
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great location but crap service
5
i have stayed in this hotel a number of times but this is really the worst experience I had with them. Staff who handled my check in was unprofessional and checked me into a smoking room. Air conditioning in the room I stayed was hot and there were nights when I have to wake up in the middle of the night because it was too hot and I felt there were mosquitoes in it. They kept forgetting to put all the necessary stuffs after making up the room almost every time like missing bath towels and slippers.
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David G.
Couples
Indonesia,
June 07, 2012
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great location and big room
best location in this city
8.3
nice place and close to shopping centers. very good for families because it has large rooms with large beds. cold ac and friendly service.
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July M.
Families with young children
Indonesia,
June 07, 2012
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great location for shopping but bad service
very closed to shopping malls and hospitals
6
we stayed for 2 nights, however, the first night, the air condition was not working properly when we checked in. we went out until 6pm the aircon still not good so i change the room. they upgrade me to better room, but the aircon also not working. so i called, they said the whole building aircon was down. need 1.5 hour to repair. after we came back from dinner around 10pm, it worse, very hot. so i want to change room again to the other tower where the aircon is working properly. we moved around 11pm. 3x times room changes was not easy and i bring 2 children. cant they just told me when we check in they had problem with the aircon and i might think to change to the other tower????
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July M.
Families with young children
Indonesia,
June 06, 2012
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Great hotel and location, service not good
Very closed to shopping malls
5.3
Rooms are not really clean, the carpet especially. We have dust allergic which made us more suffer to stay there. We requested extrabed, but took very long time to come and have to call several times. The toilet is old when flushed, the water cant be stopped. If we have suitcases, it took very long time to reach your room or when we check out it took very long time for them to pick up your suitcases.
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Soek H.
Families with young children
June 06, 2012
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good hotel
close to everywhere. everything within a walking distance
10
everything is great.
close by to shopping malls and everything.
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Roy S.
Business travelers
Germany,
June 06, 2012
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Big rooms - good location
For Singapore nice big rooms
6.7
Overall, compared to other Hotels in Singapore at a similar price range good value for money. Big, clean rooms with a fast internet connection. Breakfast has a broad variety even thought the atmosphere at the Breakfast area is a bit underwhelming. Check in was a bit complicated. The booking of two rooms with different arrival times appeared to overwhelm the staff and the check in procedure took quite long.
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Line Y.
Groups
Cambodia,
June 06, 2012
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Great location but bad service and room
Easy access to Shopping mall
5.3
The water in the bathroom was dirty. We weren't able to take shower or brush our teeth in the morning. When informing the staff at reception, all they can do is say "sorry with a smile."
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