My Account (sign in)

Every time an Agoda customer checks out of a hotel we send them an email asking them to write a review of their stay. This is the only way reviews can be submitted. Every review must then be approved by our content team before being posted on the Agoda website. Therefore, unlike many other travel sites, ALL Agoda reviews are certified and genuine.
Enter your dates to check availability and book this hotel

Mandarin Orchard Hotel

Formerly : Meritus Mandarin Hotel

333 Orchard Road, Orchard, Singapore (Show on map)

Mandarin Orchard Hotel Singapore - Hotel ExteriorMandarin Orchard Hotel Singapore - BathroomMandarin Orchard Hotel Singapore - Hotel InteriorMandarin Orchard Hotel Singapore - Guest RoomMandarin Orchard Hotel Singapore - Guest RoomMandarin Orchard Hotel Singapore - Guest RoomMandarin Orchard Hotel Singapore - Guest RoomMandarin Orchard Hotel Singapore - LobbyMandarin Orchard Hotel Singapore - ReceptionMandarin Orchard Hotel Singapore - Pub/LoungeMandarin Orchard Hotel Singapore - Pub/LoungeMandarin Orchard Hotel Singapore - Pub/LoungeMandarin Orchard Hotel Singapore - Coffee Shop/CafeMandarin Orchard Hotel Singapore - BuffetMandarin Orchard Hotel Singapore - RestaurantMandarin Orchard Hotel Singapore - RestaurantMandarin Orchard Hotel Singapore - RestaurantMandarin Orchard Hotel Singapore - Guest RoomMandarin Orchard Hotel Singapore - RestaurantMandarin Orchard Hotel Singapore - RestaurantMandarin Orchard Hotel Singapore - Pub/LoungeMandarin Orchard Hotel Singapore - Pub/LoungeMandarin Orchard Hotel Singapore - Hotel InteriorMandarin Orchard Hotel Singapore - BuffetMandarin Orchard Hotel Singapore - RestaurantMandarin Orchard Hotel Singapore - Swimming poolMandarin Orchard Hotel Singapore - BathroomMandarin Orchard Hotel Singapore - BathroomMandarin Orchard Hotel Singapore - Guest RoomMandarin Orchard Hotel Singapore - Premier RoomMandarin Orchard Hotel Singapore - Guest RoomMandarin Orchard Hotel Singapore - Guest RoomMandarin Orchard Hotel Singapore - Meeting RoomMandarin Orchard Hotel Singapore - Meeting Room
Fantastic
7515 reviews
8.2

Strategic Locations, Friendly Staff, Great Room Service...

Hendri, Indonesia 

Mandarin Orchard Hotel Singapore - Bathroom Mandarin Orchard Hotel Singapore - Hotel Interior Mandarin Orchard Hotel Singapore - Guest Room Mandarin Orchard Hotel Singapore - Guest Room Mandarin Orchard Hotel Singapore - Guest Room Mandarin Orchard Hotel Singapore - Guest Room
Mandarin Orchard Hotel Singapore - Lobby Mandarin Orchard Hotel Singapore - Reception Mandarin Orchard Hotel Singapore - Pub/Lounge Mandarin Orchard Hotel Singapore - Pub/Lounge Mandarin Orchard Hotel Singapore - Pub/Lounge Mandarin Orchard Hotel Singapore - Coffee Shop/Cafe
Mandarin Orchard Hotel Singapore - Buffet Mandarin Orchard Hotel Singapore - Restaurant Mandarin Orchard Hotel Singapore - Restaurant Mandarin Orchard Hotel Singapore - Restaurant Mandarin Orchard Hotel Singapore - Guest Room Mandarin Orchard Hotel Singapore - Restaurant
Mandarin Orchard Hotel Singapore - Restaurant Mandarin Orchard Hotel Singapore - Pub/Lounge Mandarin Orchard Hotel Singapore - Pub/Lounge Mandarin Orchard Hotel Singapore - Hotel Interior Mandarin Orchard Hotel Singapore - Buffet Mandarin Orchard Hotel Singapore - Restaurant
Hotel Area: Orchard
Number of Rooms: 1051
Free Wi-Fi

Recent customer reviews

Filter by Traveler Type

 

Fantastic

8.2

based on
7515 reviews

Value for Money
7.5
Location
9.4
Staff Performance
8.1
Hotel Condition/Cleanliness
8.3
Room Comfort/Standard
8.1
Food/Dining
7.8
All reviews (7515)
Elson U. Groups Philippines, June 08, 2012
Nice and Clean hotel with helpful employees.

the 30th floor is awesome because the view is nice.
9
It is a very nice hotel except we experienced a problem when we entered the room because the air condition is not working properly then the next day there is no water.
Lien K. Couples Singapore, June 08, 2012
Great location

shopping
7.3
Room size is good, well kept, comfortable. Two towers with lobby in fifth floor and so many lifts can be very confusing for elderly couples. Lobby is at a odd level but reception ladies with striking red dress and a big smile... priceless.
Thanh T. Business travelers Vietnam, June 07, 2012
Great location and nice service

Very near shopes, nice food and staff
9
I have a pleasent stay in this hotel, nice staff,great location,full facility.
Restaurant Tip: Across the street is many shoping center where u can find food courts with cheap price and various nice food
Sooi T. Couples Brunei Darussalam, June 07, 2012
great location but crap service

location
5
i have stayed in this hotel a number of times but this is really the worst experience I had with them. Staff who handled my check in was unprofessional and checked me into a smoking room. Air conditioning in the room I stayed was hot and there were nights when I have to wake up in the middle of the night because it was too hot and I felt there were mosquitoes in it. They kept forgetting to put all the necessary stuffs after making up the room almost every time like missing bath towels and slippers.
David G. Couples Indonesia, June 07, 2012
great location and big room

best location in this city
8.3
nice place and close to shopping centers. very good for families because it has large rooms with large beds. cold ac and friendly service.
July M. Families with young children Indonesia, June 07, 2012
great location for shopping but bad service

very closed to shopping malls and hospitals
6
we stayed for 2 nights, however, the first night, the air condition was not working properly when we checked in. we went out until 6pm the aircon still not good so i change the room. they upgrade me to better room, but the aircon also not working. so i called, they said the whole building aircon was down. need 1.5 hour to repair. after we came back from dinner around 10pm, it worse, very hot. so i want to change room again to the other tower where the aircon is working properly. we moved around 11pm. 3x times room changes was not easy and i bring 2 children. cant they just told me when we check in they had problem with the aircon and i might think to change to the other tower????
July M. Families with young children Indonesia, June 06, 2012
Great hotel and location, service not good

Very closed to shopping malls
5.3
Rooms are not really clean, the carpet especially. We have dust allergic which made us more suffer to stay there. We requested extrabed, but took very long time to come and have to call several times. The toilet is old when flushed, the water cant be stopped. If we have suitcases, it took very long time to reach your room or when we check out it took very long time for them to pick up your suitcases.
Soek H. Families with young children June 06, 2012
good hotel

close to everywhere. everything within a walking distance
10
everything is great. close by to shopping malls and everything.
Roy S. Business travelers Germany, June 06, 2012
Big rooms - good location

For Singapore nice big rooms
6.7
Overall, compared to other Hotels in Singapore at a similar price range good value for money. Big, clean rooms with a fast internet connection. Breakfast has a broad variety even thought the atmosphere at the Breakfast area is a bit underwhelming. Check in was a bit complicated. The booking of two rooms with different arrival times appeared to overwhelm the staff and the check in procedure took quite long.
Line Y. Groups Cambodia, June 06, 2012
Great location but bad service and room

Easy access to Shopping mall
5.3
The water in the bathroom was dirty. We weren't able to take shower or brush our teeth in the morning. When informing the staff at reception, all they can do is say "sorry with a smile."
 

Earn rewards with us!

 Get 4-7% back on every booking
 Points added automatically
 Save money on future bookings
New DOUBLE and TRIPLE points promotions!

more information


Customer Support


Customer Reviews - Mandarin Orchard Hotel, Singapore

NY-AGWEB-3103