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2015
Excellent 8.2
Based on 14149 reviews

Recent customer comments

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Excellent



based on 14149 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 8.1
  • Location 9.4
  • Room Comfort/Standard 8.2
  • Service 8.1
  • Value for Money 7.5
  • Food/Dining 7.8

KA L.
Hong Kong
July 23, 2014
Nice hotel, nice staff
Good location, good services and nice food

Lee S.
Singapore
July 22, 2014
Very beautiful place but noisy
Centrally located, close to shopping malls and close to MRT
It was a pleasant stay. Was slightly upset with the banging sound coming from the maintenance store room next to mine. Room service was slow but nothing I can't bear. Check in was a pretty slow process but the hotel offers express checkout.

Jilaporn S.
Cambodia
July 22, 2014
Nice hotel with centrally located
Clean, good restaurant, location
Very comfortable , nice staffs, clean, room wit suitable size , good location

CHIU C.
Singapore
July 22, 2014
alright
nil

Jarrad H.
Australia
July 22, 2014
A great introduction to singapore
The location was great, the quality and condition of the hotel was superb and the staff were very helpful.

DONATUS E.
Malaysia
July 22, 2014
Fun
Easy and convenience access to luxury shopping centre
Staff are friendly and greeting us well. I fully recommend to friend

Tevina L.
Malaysia
July 22, 2014
Good
Location, location, location
The package did not come with breakfast but we paid this separately. Unfortunately, breakfast was very disappointing compared to others that I have tried in other Singapore hotels. Choices are limited and I ended up enjoying only the BBQ bun. Getting in and out of the hotel/to your room, may be a little confusing if you don't pay attention. Not major issue.

Agus P.
Indonesia
July 21, 2014
Enjoy the stay.
- Centraly located at Orchard Road Shopping areaGreat Friendly Staff

albert L.
Singapore
July 21, 2014
average
Location
Average

Oscar M.
United States
July 21, 2014
Check-in experience disappointing.
Location, location and location
Check-i procedure slow and disappointing. Made arrangements ahead of schedule for a late checkin so room was to be ready, but this was mot the case. Staff scrambled to find me a room in the middle of the night. Please note that I booked an extra night on the day before of my arrival to guarantee the availability. Room condition in room was broken and took almost 1 full day to fix.