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2015
Excellent 8.2
Based on 14314 reviews

Recent customer comments

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Excellent



based on 14319 reviews
  • Cleanliness 8.4
  • Facilities 8.1
  • Location 9.4
  • Room Comfort/Standard 8.2
  • Service 8.1
  • Value for money 7.6
  • Food/Dining 7.8
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Wai S.
Hong Kong
July 21, 2014
Good
Nice

Kar Y.
Malaysia
July 21, 2014
Location location location
good location, nice room, good shopping
nice room but poor check-in service as long queue with too little counters open.

arumkumar D.
South Africa
July 21, 2014
lobby location and breakfast area badly located
location thats about all
the hotel location good but lobby area is dim for 5 star hotel and breakfast area also not directed well .as my flight was a late night one I requested for late check out for 3pm which other hotels in the area were comfortable with the hotel manger on duty told me he can only allow up to 12 noon I told him to speak to his senior and he could allow me only up to 1 pm and that also after almost going on my nees I will not receommand this hotel I stayed at the Hilton hotel for 2 nights which is by far superior than this hotel and also cheaper with much better service

Fery K.
Indonesia
July 20, 2014
Great stay and great breakfast
Location,room and food
My second stay in the same week and I experienced another horrible time at checking in into the hotel. Need to improve their service upon check in.

Fery K.
Indonesia
July 20, 2014
Great stay, poor check in experience
Location,food and room
Great stay but horrible check in experience

Fery K.
Indonesia
July 20, 2014
Nice room, great location - horrible check in
Location, nice room, good breakfast
My stay at mandarin was ok. Horrible experience upon checkng in to the hotel. Even after twice coming back waiting for check in the room wasn't ready.

Lily J.
Indonesia
July 19, 2014
Good
Location, location, location
Good

Vu L.
Vietnam
July 19, 2014
Easy to find hotel, easy to shop around orchard rd
Shopping center, clean & safe hotel, friendly & helpful staffs
Mandarin Orchard Singapore is very good

ANDY K.
Indonesia
July 18, 2014
Hotel with good location
Close to shopping mall, good staff, spacious room
Really like this hotel, we are happy stay at mandatin orchard

Malcolm O.
Australia
July 18, 2014
Good
We were only there a short time,
When booking I requested a late checkout and airport pickup. The hotel claimed no knowledge of this even though my hard copy of the booking verified this. They said initially this would incur an extra charge. Not happy.


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