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2015
Excellent 8.2
Based on 14314 reviews

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Excellent



based on 14314 reviews
  • Cleanliness 8.4
  • Facilities 8.1
  • Location 9.4
  • Room Comfort/Standard 8.2
  • Service 8.1
  • Value for money 7.6
  • Food/Dining 7.8
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Henny T. from Indonesia
Families with young children
Stayed 4 nights in November 2013
Very comfortable, nice view, and near everywhere
Good, excelent, great, amazing
Absolutedly enjoyable, can't wait to go back and staying
Reviewed June 09, 2014

Nelia C. from Philippines
Couples
Stayed 5 nights in May 2014
Delightful stay, great location!
Location, superb Mandarin Chicken Rice at Chatterbox, spacious room
We enjoyed our 5-day stay at Mandarin Orchard. We always stay here when we come to Singapore because of its great location and the smiling good service. Love their drip coffee service in the room. The housekeeping staff were happy to replace the down pillows to hypoallergenic ones upon my request.
Reviewed June 09, 2014

Erna W. from Indonesia
Families with young children
Stayed 2 nights in May 2013
Great,clean hotel
Lobby,restaurant,room service
My stay was really great,i loved the room everything in it,eventhough we had to pay for the internet,but it was really fast,the room service was very helpfull&fast,i really love the macarons in the restaurant. The locations is great.
Reviewed June 08, 2014

Imelda S. from Indonesia
Couples
Stayed 3 nights in April 2014
excellent hotel
Comfortable and cosy and warm. Facilities was alright but the staffs sure make a difference
great location.enjoyed much in singapore
Reviewed June 08, 2014

Imelda S. from Indonesia
Couples
Stayed 2 nights in May 2014
excellent hotel
Comfortable and cosy and warm. Facilities was alright but the staffs sure make a difference
had a great holiday in singapore.location is perfect
Reviewed June 08, 2014

Cristopher K. from Philippines
Families with young children
Stayed 3 nights in June 2014
Enjoyment
Shopping and food
Good
Reviewed June 08, 2014

CHOONG P. from Malaysia
Couples
Stayed 2 nights in June 2014
Chexk in time delayed after 8pm
Location, convenient and clean
Not so good this time arrived at 7.30pm but room not ready. Couldn't bath and change for dinner. Very disappointed
Reviewed June 08, 2014

Dorothy K. from Malaysia
Business travelers
Stayed 5 nights in May 2014
SUPERB
1. Frendly and attentive staff at the club launge. 2. Centraly located. 3. good food.
Very comfortable and contented.
Reviewed June 08, 2014

marotoga P. from Indonesia
Couples
Stayed one night in June 2014
Amazing
Nice staff, clean and nice food
I want to stay there again anytime i go to singapore
Reviewed June 08, 2014

Luke N. from United States
Solo travelers
Stayed 6 nights in May 2014
Great location, sub par service
location, location, location
My experience was far below my expectations for a Mandarin Oriental hotel. The check-in time was more than 30 minutes. It took 15 minutes to get an umbrella from the concierge. I called the operator to have my room made up, the response was "call housekeeping" to which I replied, that is why I am calling your -- I expect you to cal housekeeping. The staff were great, but they really were understaffed causing long delays with almost everything. The room furnishings were "minimalist," looks more like a 2-star than a Mandarin. The problem is certain expectations come with the Mandarin Oriental brand, but the service at this hotel was low, even by Singapore standards.
Reviewed June 07, 2014