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2015
Excellent 8.2
Based on 14307 reviews

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Excellent



based on 14307 reviews
  • Cleanliness 8.4
  • Facilities 8.1
  • Location 9.4
  • Room Comfort/Standard 8.2
  • Service 8.1
  • Value for money 7.6
  • Food/Dining 7.8

Inderr L. from India
Business travelers
Stayed one night in May 2016
will not stay here again
staff not really helpfull..at the checkin counter and the breakfast was below average
Reviewed June 02, 2016

rose K. from United States
Families with older children
Stayed one night in May 2016
Accommodating staff & great location
We requested 3 non-smoking rooms with twin beds when we booked. Upon check-in, one of our requests couldn't be met, so our room was upgraded at no extra cost. Another room smelled like smoke & was immediately changed & upgraded as well. We were attended to respectfully, promptly, efficiently, and professionally. Couldn't ask for a better location..right next to 2 MRT stations & within walking distance to the major shopping malls on Orchard Rd.
Reviewed June 02, 2016

STELLA S. from Indonesia
Business travelers
Stayed 2 nights in March 2016
Just like home
Cool and clean room, close to Orchard malls and foods.
Reviewed June 01, 2016

Aristotle M. from Philippines
Couples
Stayed 3 nights in May 2016
In the heart of the action
Wonderful location and a fantastic value.
Reviewed June 01, 2016

Narendra T. from Indonesia
Couples
Stayed one night in May 2016
great hotel
my number 1 hotel in singapore
Reviewed June 01, 2016

KOK W. from Malaysia
Couples
Stayed 3 nights in May 2016
Mandarin orchard
location location location.. Mandarin orchard just situated heart of the Singapore.. very convenient for me to walk and shop around.. room bit tired and the water pressure very low while taking show.
Reviewed May 31, 2016

Pan A. from Thailand
Families with young children
Stayed 3 nights in May 2016
Best Location
One of the best hotel I have ever stayed.
Reviewed May 30, 2016

Sokhom N. from Cambodia
Business travelers
Stayed 2 nights in May 2016
Good location.
We love it.
Reviewed May 30, 2016

Azalia S. from Indonesia
Families with older children
Stayed 6 nights in May 2016
Great Room, Awesome Location, Mediocre Service
Location was the main reason why we choose this Hotel. It is smack bang in the middle of Orchard road, next to great shops and restaurants. We booked a premier room as it is larger than the rest of the room option. The room looks like it has been refurbish, everything looks new. Bathroom was big and lush. The downside is mainly on guest service. We called housekeeping and front desk a couple of times, and both times no one picks up. Concierge was full of attitude when we want to book a cab and ask for the cab number (it is Saturday afternoon, and slightly chaotic with very long queue for taxi). Other than that, it was a pleasant stay.
Reviewed May 30, 2016

BUT P. from Cambodia
Families with young children
Stayed 3 nights in May 2016
location safety and food
location safety and food. its very great to reach shopping malls and enjoy restaurants (meals) at summer set/.
Reviewed May 30, 2016