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2015
Excellent 8.2
Based on 14032 reviews

Recent customer comments

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Excellent



based on 14032 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 8.1
  • Location 9.4
  • Room Comfort/Standard 8.2
  • Staff Performance 8.1
  • Value for Money 7.5
  • Food/Dining 7.8

7.7 Pei L.
Brunei Darussalam
March 14, 2014
Good location, close to main shopping area
Good location, close to shopping, close to mrt
Overall a pleasant stay except that checking in took way too much time. the reception guy was new and eventhough we had already paid through Agoda he insist us to make payment

7.7 Pei L.
Brunei Darussalam
March 14, 2014
Good location, close to main shopping area
Good location, close to shopping, close to mrt
Overall a pleasant stay, the lobby was too crowded and the reception guy was new so took a very long time to check us in

5.7 jon S.
Australia
March 14, 2014
disappointed with the room standard
great location, friendly staff, fast check in
i have been staying at this hotel for a number of years and always been treated well staying in the orchard tower, witch had been upgraded a few years ago, alas this time the hotel was busy and the staff booked me into a room in the main tower, the main tower was last decorated and renovated in maybe 1970 the room are old dirty and grey, infact you could say depressing, i thankfully had stayed many times at the hotel before and after alot of arguing with the duty manager was moved to the orchard tower, and a room that was the same as the image on the internet. i am not sure of how they think that they can get away with misrepresentation of room standard from the photos that they are displaying online, i stayed there 3 separate time in 2 weeks on on check in 2 out of the 3 times they wanted to put me into the 1970s room. i will never stay there again, to much like hard work trying to get a room that looks as it was advertised online. good luck if you stay in this hotel.

8.3 Aripin L.
Indonesia
March 14, 2014
Centrally located
close to shopping malls, close to hospital, close to MRT stations

8.3 Aripin L.
Indonesia
March 14, 2014
close to shopping malls
location

10 Juliana A.
Malaysia
March 14, 2014
My fav hotel in spore
Location, convinience and comfort
Always a pleasure! Love the hotel and i have been going to this hotel since 5 years ago. Will be coming back again soon!

10 SHAMIM H.
Bangladesh
March 13, 2014
Great Location, Good Restaurants, Very Nice Room
Great Location, Good Restaurants, Very Nice Room
Great Location, Good Restaurants, Very Nice Room. Very Impressed with the Hotel ambiance.

8 shelby P.
Indonesia
March 13, 2014
it was fine, we always stayed here if in singapore
the location, the shops and food
it was fine. we like this hotel because of the location, it is close to everywhere that we want to go. the food is also not bad and the hotel shopping area has very good japanese restaurants.

6.7 WAN L.
Malaysia
March 13, 2014
Excellent
Easy to access, good shopping location, clean
Good location, clean and easy to access but only night not much entertainment

8.3 queenina H.
Indonesia
March 12, 2014
good, nice, perfect location
good, nice, perfect location, very nice staff