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2015
Excellent 8.2
Based on 14173 reviews

Recent customer comments

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Excellent



based on 14173 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 8.1
  • Location 9.4
  • Room Comfort/Standard 8.2
  • Service 8.1
  • Value for Money 7.5
  • Food/Dining 7.8

MOHAMED M.
Singapore
November 19, 2013
on of the best place to stay in Singapore
cleanliness, friendly staff and good location
we are very comfortable staying at this hotel. everything is within our reach. save money and time on transportation.

hui T.
Singapore
November 19, 2013
near shopping and restarurant, easy excess to tran
near shopping and restarurant, easy excess to transport
good but staff or hotel system needs to improve. in the middle of shopping area, food nearby and easy excess to transport

hui T.
Singapore
November 19, 2013
great for shopping
centrally located in shopping and food
good but staff or hotel system needs to improve. in the middle of shopping area, food nearby and easy excess to transport

hui T.
Singapore
November 19, 2013
centrally located
Centraly located, near shopping and restaurant, easy excess to transport
good but staff or hotel system need improvement. hotel is centrally located to restaurants, shopping, cinemas

Djohan W.
Indonesia
November 18, 2013
satisfied and comfortable
clean, comfortable, nice atmosphere
We were delighted to stay at Mandarin Orchard, clean room, great room service

Lim E.
Malaysia
November 18, 2013
Good location, decent room, good food.
Location, location, location.
Been patronising this hotel quite frequently since 2008 and all this while was satisfied except this last round which the room had a very bad smell and i realise they do not change the sheets for me the next day even after i requested, happen to recognise some stains on pillow case and bed sheets. Not comfortable. Simple things hotel can do to make the whole experience alot better. Regards

Glend A.
Indonesia
November 18, 2013
Great Hotel
Centraly located, Clean, International hotel
It was a good stay, centraly located in orchard road which we can sightseing, shopping, eating and many more. Good hotel with swimming pool, so cozy with internet free.

hui T.
Singapore
November 18, 2013
centralise to shopping mall and food
food shopping mall and transportation
mine was ok but there has been some error that my friend could not check in even if pre booked the room .We had to rush for meeting and came back in the later part of afternoon and still could not check in. Had to ask our contact to call the hotel in order to check in. I think the staff with is incompetent or their computer system is not working

hui T.
Singapore
November 18, 2013
hotel centralised to shopping mall and food
centralised, shopping and food
mine was ok but there has been some error that my friend could not check in even if pre booked the room .We had to rush for meeting and came back in the later part of afternoon and still could not check in. Had to ask our contact to call the hotel in order to check in. I think the staff with is incompetent or their computer system is not working

hui T.
Singapore
November 18, 2013
Check in took a long time
close to shopping mall. centralised and food
do not know if the hotel system or the staff incompetent. Pre block the room because checking in early, and found out they do not have my record , went back for meeting and still no record after 8hrs. have to call the hotel separately and they found my booking. Quite for a 5 star hotel