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2015
Excellent 8.2
Based on 14276 reviews

Recent customer comments

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Excellent



based on 14285 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 8.1
  • Location 9.4
  • Room Comfort/Standard 8.2
  • Service 8.1
  • Value for Money 7.6
  • Food/Dining 7.8

PHONG L.
United States
December 11, 2013
Very nine stay
Good location
Very good stay at Mandarin Orchard. Enjoyed chicken rice at Chatterbox.

Irene M.
Indonesia
December 09, 2013
The check in process was not as quick nor easy.
Location, brand name, room
We came in at 11 am and asked to come back at 2 pm. We came again at 1.45 and was asked to come again another hour. So we came again at 7.30 and was assigned to a room which was still occupied. We came down again and got another room. I am dissapointed that this could happen at Mandarin. No excuses can be given provided that the safety of the hotel is overseen. I was with my young son entering the occupied room and anything bad could have happenned. Then duty managers came to me to apologize and offered us transport to the airport. We do not need to be compensated. This is not important. Its the service and front desk system that needs to be closely monitored. Thank you.

Glen G.
Singapore
December 09, 2013
wonderful, nice and best of all, location.
location, comfort, easy access to anywhere you want to go.
no complain. everything is good : professional staff, nice, big comfortable room, and best of all is right in the middle of orchard road, where all the happening things are. best hotel to stay in singapore. thanks

Yeo J.
Brunei Darussalam
December 09, 2013
Convenient and cosy
Convenience, good buffet breakfast, close to shopping centres
Stay was pleasant and hotel location convenient and near to most of the shopping centres and eating places.

Haruka T.
Japan
December 09, 2013
Very convenient and comfortable
Location, good service, nice room
It was very convenient for me because it was very near from MRT station. And i appreciate the great service from the staffs

Nuntawut J.
Thailand
December 09, 2013
it's easy to go everywhere
Centrally located, good staffs , clean room
the hotel was excellent , good staffs , it's easy to go shopping and attend business matters

Charith N.
Sri Lanka
December 09, 2013
very good and did everything i wanted
cleanliness,friendly staff and the location
superb,really had a great time.did my shopping by walking to the shopping centers. lots of good shopping malls and good restaurents. went to some good night clubs near the hotel.a very good friendly staff and they are speaking english very well.very cleanand the room service is very fast. lots of channels to watch when relaxing. sports channels are also their. i enjoyed the stay very much. definetely gonna stay at mandarin orchard next time also. cheers

Widyawati P.
Indonesia
December 09, 2013
Great location, clean room, good service
Great location, clean room, good service
Hotel Staffs are friendly, Room was clean and comfortable

Yong C.
Singapore
December 08, 2013
Best Hotel Service!
Attentive customer Service, Clean Room, Close to Shopping District
Booked the Hotel for my anniversary and was given a free upgrade, Greeted by Friendly and Attentive Staffs who make me feels great. Clean rooms and big Bathroom. Middle of shopping District which makes everything accessible!

Bae L.
Malaysia
December 08, 2013
Great Hotel in Good Location
Friendly staff, clean room and great location
Great hotel in the orchard road. Next to Takashimaya - a good shopping center and easily access to restaurant.