Back to hotel info

2015
Excellent 8.2
Based on 14295 reviews

Recent customer comments

Filter by traveler type
Excellent



based on 14295 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 8.1
  • Location 9.4
  • Room Comfort/Standard 8.2
  • Service 8.1
  • Value for Money 7.6
  • Food/Dining 7.8

Indra I.
Indonesia
October 19, 2013
Amazing Hotel.
Luxury, Clean, Friendly Staff
Very good Hotel in Singapore. One of the best. Need to plan other book of this hotel if I come back to SIngapore

Julia E.
Indonesia
October 19, 2013
1 day not satisfy ,i get 13 flr smell smoke
no comment
Ok. Only sometimes we get smoke level even we already request

suin R.
Indonesia
October 19, 2013
Big room, near mrt station, near shopping centre
Big room, near mrt station, near shopping centre, fast cek-in & cek-out, friendly staff
It was a great place to stay, the room is quite big, the the bathroon have a bath up, the location is near mrt, shopping centre and mall

Fellicia S.
Indonesia
October 19, 2013
Efficient and strategic location
centrally located, great food, shopping mall in the hotel area
I was dissapointed because no more room left for non smoker and they didnt apologized for it. The room was stink and none of us are smokers. Nothing we can do because the room is overbooked even I put a remark before. Anyway, it was nice centrally located. Fast check in and check out. And I enjoyed Singapore

suin R.
Indonesia
October 18, 2013
Big room, near shopping centre, near mrt station
Big room, near shopping centre, near mrt station (orchard mrt & somerset mrt), fast cek-in & cek-out, friendly staff
It was a great place to stay, the room is quite big, the bathroom have a bath up, the location is near mrt station, shopping centre and mall

Cheuk K.
Hong Kong
October 18, 2013
Nice hotel
Convenient location, good service, large room size

Lo S.
Indonesia
October 18, 2013
Pleasant
Centrally located, nice design, good food
We had a trouble when we were check in as the room wasn't ready until 3pm and we got different room view from what we asked for. Thanks to Mr Ryan Kwek and Ms Lorwie who acted fast and solve the problem properly. The rest of our staying is fantastic. I love staying in Mandarin when i visited Singapore. I don't know, feels Mandarin with its Asian Design and Culture creates Singaporean ambience to me. Its well located in shopping heaven Orchard Area makes an added value for this hotel. My suggestion for Mandarin is please put more seats or sofa on the reception area in first and fifth floor. Also the television have a problem, every 10 second the show will stop 10scond, and then start over and over again. it also happens in other rooms. Maybe need to add more employee or training the staff for it seems very busy and hurry.

amier J.
Indonesia
October 18, 2013
Great location, near by shopping area.
Nice hospitality, in

kurniati O.
Indonesia
October 17, 2013
Great Moments with Mandarin
Comfortable beds, Flight Schedule available, Excellent room space
I was quite satisfied with my stay in Mandarin. On first and second day, though, I experienced trouble with the toilet that smelled. After that, the cleaning service quickly washed the whole bathroom and the smell disappeared, much to my pleasure. Space in the room was very large, and so was the bathroom. Basic amenities such as complimentary water and shampoos were provided. Checking in and out was quick. Free internet and televisions that provided international channels gave me a good impression. Overall, it could be said to be a four star hotel, yet the improvement in cleaning service would make it to be a four and a half star hotel

Minnelli J.
Malaysia
October 17, 2013
its amazing
Good location
It was a pleasant stay. I'm a frequent at this hotel. .