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Mandarin Orchard Hotel

Formerly : Meritus Mandarin Hotel

333 Orchard Road, Orchard, Singapore (Show on map)

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Fantastic
7515 reviews
8.2

Strategic Locations, Friendly Staff, Great Room Service...

Hendri, Indonesia 

Mandarin Orchard Hotel Singapore - Bathroom Mandarin Orchard Hotel Singapore - Hotel Interior Mandarin Orchard Hotel Singapore - Guest Room Mandarin Orchard Hotel Singapore - Guest Room Mandarin Orchard Hotel Singapore - Guest Room Mandarin Orchard Hotel Singapore - Guest Room
Mandarin Orchard Hotel Singapore - Lobby Mandarin Orchard Hotel Singapore - Reception Mandarin Orchard Hotel Singapore - Pub/Lounge Mandarin Orchard Hotel Singapore - Pub/Lounge Mandarin Orchard Hotel Singapore - Pub/Lounge Mandarin Orchard Hotel Singapore - Coffee Shop/Cafe
Mandarin Orchard Hotel Singapore - Buffet Mandarin Orchard Hotel Singapore - Restaurant Mandarin Orchard Hotel Singapore - Restaurant Mandarin Orchard Hotel Singapore - Restaurant Mandarin Orchard Hotel Singapore - Guest Room Mandarin Orchard Hotel Singapore - Restaurant
Mandarin Orchard Hotel Singapore - Restaurant Mandarin Orchard Hotel Singapore - Pub/Lounge Mandarin Orchard Hotel Singapore - Pub/Lounge Mandarin Orchard Hotel Singapore - Hotel Interior Mandarin Orchard Hotel Singapore - Buffet Mandarin Orchard Hotel Singapore - Restaurant
Hotel Area: Orchard
Number of Rooms: 1051
Free Wi-Fi

Recent customer reviews

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Fantastic

8.2

based on
7515 reviews

Value for Money
7.5
Location
9.4
Staff Performance
8.1
Hotel Condition/Cleanliness
8.3
Room Comfort/Standard
8.1
Food/Dining
7.8
All reviews (7515)
Rudy K. Couples Indonesia, March 26, 2013
Good location

Good location, near shooping centre and five star hotel.
7
Jenny V. Couples Indonesia, March 26, 2013
Fair

The hotel didnt quite impress me. The Orchard wing is kind a old, overated for 5*hotel
6
My stay was unpleasant.When we arrived at the lobby, the queue is quite long, I saw a man quarreled with the check in counter about who should be served first. The queue was kind a messy, people did not know where to queue, whether they should queue in 1 long line or several lines since they have some people in charge in the check in counter. So some people cut the line while others have to wait for sometime . I had 2 booking numbers. The first one is for 2 nights then the second one is for one night. When I checked in ,I already told the lady who handled the check in counter that I'll be staying for 3 nights.On the third day,there's announcement on the tv screen that the room is booked for someone else, so we cant access the room with the hotel card.The person who's in charge asked us no matter what to move to another room, which is unappropriate for 5* hotel to do this kind a thing.This is the hotel mistake but blame it on the guest..
Sutheash B. Couples Sri Lanka, March 26, 2013
'Home away from Home'

Location, Efficiency, Ability to assist late check-outs
9.3
It was yet a another pleasant and comfortable stay at Mandarin Orchard. Will look to get back again when we visit Singapore next!
Liliana H. Families with young children Indonesia, March 25, 2013
One of the best hotel i ever stayed

location, comfy room and friendly staff
10
Gerald L. Couples Philippines, March 25, 2013
very accessible, clean, couteous staff.

convenient, 5 star hotel
10
Bibiana L. Families with older children Malaysia, March 25, 2013
great comfort and convenience

courteous and helpful staff, central location for shopping, easy access to public transport
9
Mohammad S. Couples Brunei Darussalam, March 25, 2013
Good for few nights only

Good Location, Clean & comfortable
6.3
I'm stay with my wife. We just got married (2 days before arrival). Inform agoda about this during hotel booking. Hotel reception knew about this (during check in). But then nothing "special" from the hotel during the stay.
Novya L. Families with young children Indonesia, March 25, 2013
Mandarin Orchard Hotel

The hotel room was very clean, kids loved stay at the hotel.
8
Joni T. Families with young children Indonesia, March 25, 2013
hotel for shoppers

location, location, location
6.7
We found that cleaness of room need to improve. Check the small garbage under bed once you enter the room. and it would be faster if you bring your own luggage. it tooks me 1(one) hours to get my luggage from concierge.
Vonda V. Families with young children Indonesia, March 25, 2013
wonderful and worth returning

comfortable room, great location and friendly staff
8.7
 

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Customer Reviews - Mandarin Orchard Hotel, Singapore

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