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2015
Excellent 8.2
Based on 14037 reviews

Agoda Verified Reviews

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Excellent



based on 14037 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 8.1
  • Location 9.4
  • Room Comfort/Standard 8.2
  • Staff Performance 8.1
  • Value for Money 7.5
  • Food/Dining 7.8

9 Siau D.
Indonesia
December 22, 2015
Very pleasant
The location is great, room is big enough, staffs kindness in handling our requirements
Very satisfied

9 yen N.
Vietnam
December 22, 2015
Good services and facilities
location, services and clean
Feel pleasure and happy during traveling time

6.3 JENNY T.
Singapore
December 21, 2015
DISAPPOINTMENT
NIL
UNSATISFACTORY. BED IS TOO HARD. LIVE & DEAD ANTS CAN BE SEEN ON THE BED COVER. CARPET IS DIRTY N DUSTY. TOILET UNIMPRESSIVE.

7 Geoffrey N.
Vietnam
December 21, 2015
Christmas Shopping Trip
Location; Staff; Room
I have stayed at this hotel about 4 times, primarily for the location. It is also a reliable hotel and not extraordinarily expensive. It is central to all shopping needs. However I was very disappointed with the breakfast, both the quality and the queues. I realize it is peak season but a 15 min wait in a long queue is ridiculous. The quality was only very average relative to cost. If it was not included in the room package I would sooner cross the road to Starbucks for a better coffee and more value for money. Overall this was the most disappointing element. Unquestionably the location is its best asset!

7 Stefania S.
Indonesia
December 21, 2015
Excellent
Location, cleanliness
Excellent as expected.

10 YEOWSEE L.
Singapore
December 21, 2015
Staycation
Central location in the heart of Orchard Road
Pleasant stay at Mandarin Orchard. Welcoming staff.

9.3 LI-WEN C.
Singapore
December 20, 2015
Good Stay
Location, Ambience & Food
Stay was good and very comfortable. Location is also excellent.

8.7 Ferryco W.
Indonesia
December 20, 2015
Responsive
Location,Food,Value
Great stay at Mandarin Orchard Singapore, We had an issue at the afternoon. The hot water isn't working and the Manager offer us a new room with the hot water working normally. We will comeback to stay at this hotel rather than the competitor hotel Gran* P*rk. Those hotel already dirty not well maintain! At the Mandarin Hotel everything is GOOD, PERFECT food, best Value!

7.7 Duc N.
Vietnam
December 20, 2015
Tốt
Vị trí
Tốt

7 Hui S.
Brunei Darussalam
December 20, 2015
Convenient location!
Room is clean. Location is good and value for money if you book earlier.
It was a good stay except that we have to wait for almost an hour for our luggage to be delivered to our room. Have pre booked our taxi to the airport at the concierge but it wasn't done for us and this is the second incident that this has happened. Disappointed with this two areas of service given that it's a five stars hotel.