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2015
Excellent 8.2
Based on 14153 reviews

Recent customer comments

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Excellent



based on 14153 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 8.1
  • Location 9.4
  • Room Comfort/Standard 8.2
  • Service 8.1
  • Value for Money 7.5
  • Food/Dining 7.8

Bambang S.
Indonesia
December 31, 2015
Very good location
The location was so good at the orchad road, staff was so nice and very clean hotel
This is not my first time stay here. And of course not the last time. Location at the hotel was great at the central of orchad road.

LUCY T.
Singapore
December 31, 2015
88-year-old mum's staycation.
1) Staff service generally pleasant. 2) Breakfast was very good. (3) Location for festive season
1) 88-year-old mum found getting into bathtub for shower a hazard. She reminded me to check in shower facilities the next staycation. 2) Room is a little dated. 3) Kudos to Sapian of 333 who put in an extra table for 3of us (Grandma, mum plus son) 4) Operators for Guest Servive excellent. Fast in responding to requests. Special mention for Stella. 5) Will return despite shower facilities.

Bonar A.
Indonesia
December 31, 2015
Good Vibes and Food
Food, Clean & Close to shopping Centre
Was Great, the staffs are friendly, foods area good, Close to shops

Eliseba S.
Indonesia
December 30, 2015
Best location at Orchard Road
location, comfort and luxury
Always love to stay at Mandarin Orchard because it is in the shopping district, near MRT, near Mt. E hsopital, close to my favorite eatery.

Raywat I.
Thailand
December 30, 2015
Good Location , Rude service
Location , room condition , express check out
Poor check in. Very inefficient, given number of staff and guests waiting. We experienced a long time waiting for our luggage although we have informed the hotel that we were in a rush for an important appointment, but the worst thing is that we got a response from the concierge that "you can go get it yourself if you are in a hurry." How impressive! It took us almost an hour to get the luggage which we have never experience that before.

GAN L.
Indonesia
December 29, 2015
Wonderful
Location.. Food.. Housekeeping so helpful name : YUKI... :))
Awesome.. I'll be back veryyyy soon.. Thanks..

erwin N.
Indonesia
December 29, 2015
Great Hotel
Location, Food, Staff
My boy loved it! despite of the regular swimming pool

yuying Y.
China
December 29, 2015
Nice hotel with great service
Service, Staff, room
It was a very pleasant stay, Hotel prepared a nice cake, upgraded the room, also prepare the bed , made it a very welcoming stay for our Wedding Anniversary. Great impression on this hotel.

Dk S.
Brunei Darussalam
December 28, 2015
Highly recommended
Location very accessable,good for family staying with young children
Very comfortable and will be staying again,insyaAllah

Hui G.
Singapore
December 28, 2015
Excellent experience
Clean. Location. Big room.
Very fond memories. Would definitely stay here again.