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2015
Excellent 8.2
Based on 14295 reviews

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Excellent



based on 14295 reviews
  • Cleanliness 8.4
  • Facilities 8.1
  • Location 9.4
  • Room Comfort/Standard 8.2
  • Service 8.1
  • Value for money 7.6
  • Food/Dining 7.8

Kong C.
Singapore
January 31, 2016
Excellent.
Location, service, value for money
Fantastic.

Say O.
Malaysia
January 31, 2016
not worth the value
Efficient staff, good location.
Room smelled stale with cigarette smoke smell. Although it was a non smoking room, it doesn't appear to be one. Bathroom walls in the shower was stained with black mould, very unhealthy. Shower cap was of very inferior quality and could hardly fit my wife's head. The chicken rice in Chatterbox, standard really gone done. Tasteless chicken and watery chilli sauce. Not the chicken rice we use to have previously. Overall for the money we are paying, it is overrated. The only consolation is it's convenient.

Eva S.
Indonesia
January 30, 2016
Good location and good stay
Good stay as usual. Location is superb.

Eva S.
Indonesia
January 30, 2016
Great location and great stay in overall
Good stay as usual 😊

Pongpat V.
Thailand
January 30, 2016
Good location, clean room
Good location

Yongki Y.
Indonesia
January 30, 2016
Dibalik bintang 5 ada ketidak jujuran di resepsi.
Service In general, Service In The restaurant, Service at The bell boy and maintenance crew all are superb.
Saya menginap 7 hari krn ada acara surgery di hospital as An out patient. Everything was going great except when we checked in At the beginning, the reception always says that all The rooms are not ready but there is a room available but the Class is slightly higher than what we paid for. It varies from $35- to $50.- extra per nite. I was listening all The conversation and the average always said The room is not Ready unless you pay extra. And The result the lobby is crowded, babys were crying, children running around etc etc. I see that management Seems telling the reception to say that, to make extra dollars for the company. But this is unfair. On top of that I suppose to get early check in which I did the day before, and I still get treated the same. I was waiting for 2 hours and I started raising my voice, right away the reception helped us to get The room right away. I think this kind of attitude just to get extra dollars will tarnish The 5 star that the hotel management earn. I hope they will improve this behaviour.

Yongki Y.
Indonesia
January 30, 2016
Dibalik bintang 5 ada ketidak jujuran di resepsi.
Service In general, Service In The restaurant, Service at The bell boy and maintenance crew all are superb.
Saya menginap 7 hari krn ada acara surgery di hospital as An out patient. Everything was going great except when we checked in At the beginning, the reception always says that all The rooms are not ready but there is a room available but the Class is slightly higher than what we paid for. It varies from $35- to $50.- extra per nite. I was listening all The conversation and the average always said The room is not Ready unless you pay extra. And The result the lobby is crowded, babys were crying, children running around etc etc. I see that management Seems telling the reception to say that, to make extra dollars for the company. But this is unfair. On top of that I suppose to get early check in which I did the day before, and I still get treated the same. I was waiting for 2 hours and I started raising my voice, right away the reception helped us to get The room right away. I think this kind of attitude just to get extra dollars will tarnish The 5 star that the hotel management earn. I hope they will improve this behaviour.

WENG C.
Malaysia
January 29, 2016
Good location
Location, clean room, helpful staff
We stayed here due to it statigic location. The room was clean, the staff are friendly. The breakfast was average but the service of the waitress and the uncle who preparing noodle and fried egg are very good.

David W.
United Kingdom
January 29, 2016
Good location and hotel
Great hotel and well located

David W.
United Kingdom
January 29, 2016
Good location and hotel
Great hotel and well located