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Recent customer comments

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All reviews (13925)

Business travelers (2705)

Couples (4118)

Solo travelers (1438)

Families with young children (3000)

Families with older children (1706)

Groups (958)

Excellent
8.2
based on 13925 reviews
Hotel Condition/Cleanliness
8.4
Facilities
8.1
Location
9.4
Room Comfort/Standard
8.2
Staff Performance
8.1
Value for Money
7.5
Food/Dining
7.8

9.3 Hung V.
Vietnam
September 02, 2015
good location
location, money value, services
All excellent so far!

9.3 Larry T.
United States of America
September 02, 2015
Review
Location, value for money, clean

7.7 Yang L.
Singapore
September 03, 2015
Good to Stay
Clean, Convenient Location, Easy Access
Great Stay, nice and clean hotel with easy access to main shopping malls.

6.7 Sameer S.
United Kingdom
September 05, 2015
Review
Location location and location
Average.

8.4 mustari T.
Indonesia
May 09, 2016
good
close to mustaffa

8 mustari T.
Indonesia
May 09, 2016
good
close to mustaffa

9.3 Goh B.
Malaysia
November 18, 2015
Center of town
Location, Shopping and staff is responsive
Overall it is a good hotel. This is my second time staying.

9.3 Julia E.
Indonesia
December 27, 2015
Everything is good
Wifi. Clean. Near to shop
Excellent. We enjoy stay there

7 Kevin L.
Hong Kong
August 31, 2015
A brief stay with the Mandarin Orchard
friendly hotel staff, location, location
the hotel was located on the famous SG shopping strip where all the big brands are located. The staff was friendly at checking. I was disappointed with the bell boy service on arrival as there was none and traveling with an infant a extra pair of helping hands helps. Room was newly renovated for this old hotel which was nice but some appliances manage to stay with a stained kettle (again not appealing when traveling with infant) on first look the room. Appear clean but on closer inspection you will find moldy spots on wash basin and sticky-ness from the mini bar door handle. As a single male traveler this could easily be over looked but when I am traveling with my 8 months old I get a little picky. Finally there was a translucent stain on the cushion. It was a non smoking floor and someone decided to ignore the rules but to be fair this was not the hotel's fault. Overall I would recommend the hotel to anyone spending only a day or so in SG. But not a hotel For family with a Baby

8 Fergie W.
Indonesia
September 08, 2015
good hotel for family traveling w young children
good location, good service, big room