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2015
Excellent 8.2
Based on 14295 reviews

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Excellent



based on 14295 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 8.1
  • Location 9.4
  • Room Comfort/Standard 8.2
  • Service 8.1
  • Value for Money 7.6
  • Food/Dining 7.8

Wun C. from Malaysia
Business travelers
Stayed 2 nights in October 2015
Great Location
location, location, location
great location, in the heart of Orchard Road. Hotel is good but not great.
Reviewed November 21, 2015

LISA L. from Indonesia
Couples
Stayed 4 nights in May 2014
location
location location location
Reviewed November 20, 2015

Marco S. from Indonesia
Couples
Stayed 2 nights in November 2015
Nice hotel in the middle of Orchard
Cleanliness, Location, Staff Performance
Overall, we love our stay at Mandarin Orchard. Location is great and staffs have been very helpful. The room is not that big and a bit old but the amenities are great.
Reviewed November 20, 2015

John O. from United States
Business travelers
Stayed one night in November 2015
Booking.
location, the buffet, cleanliness
The Hotel wifi was hit and miss, this cost me business. The television did not work. The bathroom supplies were third world quality.
Reviewed November 20, 2015

Arlena S. from Indonesia
Couples
Stayed 2 nights in November 2015
Good hotel with friendly staff
Location, comfort and good shopping
It was a pleasant stay. Friendly staff: concierge, reception and house keeping. Food is also good at the cafeteria and in mandarin building. Great location and nice decorations all along Orchard Road!
Reviewed November 20, 2015

Makiko M. from Japan
Families with older children
Stayed one night in November 2015
great
Location, access, kindness
Sartisfied
Reviewed November 19, 2015

Wong K. from Hong Kong
Families with young children
Stayed one night in November 2015
Great Stay
Great Location, Good Food, Kind Staff
Great
Reviewed November 19, 2015

Wong K. from Hong Kong
Families with young children
Stayed one night in November 2015
Nice Stay
Location, Staff, Food
Overall, GOOD!
Reviewed November 19, 2015

Goh B. from Malaysia
Couples
Stayed 2 nights in August 2015
Center of town
Location, Shopping and staff is responsive
Overall it is a good hotel. This is my second time staying.
Reviewed November 18, 2015

Karen E. from United Kingdom
Business travelers
Stayed 3 nights in November 2015
Convenient Located Hotel
Location
It was good the service is as expected at a 4 star hotel. Good central location but the hotel is very busy in the lobby so the only place to hold business meetings is in the Mandarin Gallery. Some nice places there though. First they put me in a room with the water pump directly above on 18th floor. After complaining they moved me very swiftly with no hassle - although I do question why they use that room if they know its problematic.
Reviewed November 18, 2015