arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Excellent 8.2
Based on 14149 reviews

Recent customer comments

Filter by traveler type

based on 14149 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 8.1
  • Location 9.4
  • Room Comfort/Standard 8.2
  • Service 8.1
  • Value for Money 7.5
  • Food/Dining 7.8

Mark W.
United Kingdom
October 04, 2015
City break for wedding
Location, cleanliness, location
Overall good but long wait at check in and the left luggage service is a joke. Would still stay again.

Ray V.
October 04, 2015
Strategic hotel with much to improve
Location, cleanliness, nice staff
Very strategic, nice staff mostly but takes too long time just to check in (about 20 minutes untill the person in front of me angry and sugest the guest service to open more counter), ask someone to make up room (around 30minutes and 2times call to ask room service to clean up the room when my baby vomitting in the room, not mention some of the linen is locked up so cant be changed), ask for baggage helper (all the person not there so i need to go to consierge to take the consiege once more), and check outthe person in consierge is rude.

Raj N.
October 04, 2015
Shane and Frmi and team made our stay.
Central location; great friedly satff and excellent service from all teams
Unfortunately the Indonesian pollution did help with our stay as we were unable to go out of the hotel as my wife has asthma.

Lien N.
October 04, 2015
My loved hotel in Singapore
Location, cleaness and staff

Ana R.
October 04, 2015
Best Hotel
good location, comfortable rooms, nice breakfast
It was very good. The hotel's location is really good. It is in the middle of shopping district and you are just a foot away from restaurants and shopping malls

Md I.
October 03, 2015
Location is the best for shopping.
Location, Food and Stuff service.
Average Standard.

roy C.
October 03, 2015
Good service and quality
Service, food, location
Always get the best service for every visit there!

Robert L.
October 02, 2015
great location affordable luxury hotel
location, price, luxury
it's great, I arrived late at night & got upgraded from deluxe to superior. the room was nice, air-con was as cold as you were in Alaska. my favourite hotel for Singapore, expecially when it is shopping trip.

Helmut H.
October 02, 2015
Hotel with good location
Location, staff, view

Helmut H.
October 02, 2015
Good location
Location, staff, nice view
Overall satisfactory. Good location