Back to hotel info

2015
Excellent 8.2
Based on 14303 reviews

Verified traveler reviews

Filter by traveler type
Excellent



based on 14303 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 8.1
  • Location 9.4
  • Room Comfort/Standard 8.2
  • Service 8.1
  • Value for Money 7.6
  • Food/Dining 7.8

Ming L. from Malaysia
Business travelers
Stayed one night in May 2015
Convenient location
Location, facilities and in-house food
Was a good stay.
Reviewed November 14, 2015

Conrado G. from Philippines
Families with young children
Stayed 4 nights in November 2015
Breakfast is very good , gym same w my gym home .
Staffs gym breakfast clean room spacious
Very good
Reviewed November 13, 2015

Indre V. from Lithuania
Solo travelers
Stayed 2 nights in November 2015
I love Mos
Staff, location, memories
Perfecf
Reviewed November 13, 2015

Julie T. from United States
Families with young children
Stayed one night in November 2015
Nice Place...but beware of HUGE petty charges
Location, Cleanliness
No complaints with the hotel, as such. Very clean, modern, nice location. But... The check-in process was arduous. We arrived at mid-night, the staff was not very friendly, struggled with communication, and was not familiar with the rooms. Although I had paid for a larger room which I assumed would accommodate my 2 small children, I was advised that it was the same size as the smaller rooms (even though the internet advises that it is larger) and was then told that the charge for an extra bed for my 10 year old child was SGD 100!!!!! (50% the cost of the room!!) This is absolutely insane!!!! I could have stayed across the street at the Marriott for far less than the combined price and not have been charged for an extra bed. At midnight after a long journey, this is definitely NOT the type of information that you want to hear. Especially since no manager was on duty and there are no other options at this time of night. Very poor from the hotel. Breakfast quality is mediocre, space is loud and crazy busy and really geared toward mass tourism. It isn't bad...its just not fabulous and if I were traveling alone on business would opt for breakfast elsewhere given the cost. The special offered on the website included b'fast, internet and tour bus tickets. While we normally would never have used this, since we purchased it, we had planned our day around using the bus tickets. Be advised, that that tickets the hotel offers are the cheapest ones available ($14 ticket) and the hop-on-hop-off route doesn't take you to any of the sights that most tourists want to see ($33 ticket). So this really isn't a great deal.
Reviewed November 12, 2015

Frederik T. from Indonesia
Business travelers
Stayed 3 nights in October 2015
Good hotel in central shopping centre
Shopping centre, nice breakfast and nice staff
Good hotel with near amenities.
Reviewed November 11, 2015

Josephine M. from Philippines
Business travelers
Stayed 2 nights in November 2015
Business
Location, food, shopping
Reviewed November 11, 2015

Cheong F. from Malaysia
Business travelers
Stayed 3 nights in November 2015
Great location
Location, comfort and clean
Reviewed November 11, 2015

Syed F. from Singapore
Couples
Stayed one night in November 2015
Quick Staycation
Location, Confortable & Facilities
Very good staycation. We had dinner at 333, which was not too bad and buffet breakfast, which kept us full till dinner. Room was pretty spacious and the king bed was really comfortable
Reviewed November 11, 2015

Eng D. from Indonesia
Families with young children
Stayed one night in November 2015
Big room with good location
good location, value and staff performance is good
very good hotel, though it is a bit old, but they mantain their quality very well. rooms are big and facilities are good. Though the people who are working at restaurants most of them are old and seems to be working in there for a very long time, they have lost their passion, and people will feel that they are not friendly.
Reviewed November 11, 2015

JAREN T. from Singapore
Families with young children
Stayed one night in December 2014
Normal hotel
Location is good
Normal hotel w gd location. Breakfast normal
Reviewed November 11, 2015