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2015
Excellent 8.2
Based on 14295 reviews

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Excellent



based on 14295 reviews
  • Cleanliness 8.4
  • Facilities 8.1
  • Location 9.4
  • Room Comfort/Standard 8.2
  • Service 8.1
  • Value for money 7.6
  • Food/Dining 7.8
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Ummi J.
Brunei Darussalam
August 24, 2016
Great location, staff can be more observant
Overall, was a good stay. Have always stayed at Mandarin Orchard due to location mainly. However, during both check-in and check-out (long queue), the staff somehow has a blindspot and let the customers behind me to be moved to a new counter line. Was very annoyed by this. Thankfully, another staff who was not involved actually apologised and settled the matter.

Bernadette G.
United States
August 23, 2016
o
Check in and check out was VERY long this stay.

Octaviano H.
Indonesia
August 23, 2016
Nice hotel to stay with Families
I was stay in this hotel witn an infant and i felt very comfort. I was satisfied with The Staff, Facilities, Big Room and Breakfast I for sure will return to this hotel when i'm back to Singapore.

Chandan P.
Indonesia
August 22, 2016
Simply excellent... Everything was great
Keep up the great work

LIM S.
Malaysia
August 21, 2016
My best hotel
Is very nice hotel, the food is the best...I will come to visit agin

Setiadi H.
Indonesia
August 21, 2016
average to good
Breakfast taste is good. One of the Food on 4 Aug made problem

Enrico T.
Indonesia
August 21, 2016
exactly in Orchard
In the heart of ORCHARD location could no be wrong

Enrico T.
Indonesia
August 21, 2016
perfect location
location + orchard nothing more to fuss about

Uma S.
India
August 21, 2016
Exceeded expectations
Travelled to Singapore with my sister and stayed for ten days at the Mandarin orchard hotel. Just got back. Right from the moment we arrived early, the staff was extremely polite and understood that we were tired. Easy check in and service. Will be going again next year Can't think of any cons as of now. Thanks to the courteous staff of the hotel

Paul J.
Sweden
August 20, 2016
Location is fantastic!
Only best thing about this hotel is the location, being right opposite of Ngee Ann city & 3 mins walk to 313 Somerset. Room was at level 32 which offered good skyview, however the carpet was so old which made the entire room look outdated. It needs changing soon with extra lightings in the room to keep up with the 5-star standards. Breakfast was ok. Pool was small, perhaps it's just meant to be that way for a dip because in Orchard, one should shop! Thumbs up to the staff at level 5 lobby on duty from 18-19 Aug. They were very accommodative & helpful, with a smile throughout! Staff at level 1 lobby were quite rude including the concierge service, except for the door boy. Fair stay I would say.