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Excellent 8.2
Based on 14023 reviews

Recent customer comments

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based on 14023 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 8.1
  • Location 9.4
  • Room Comfort/Standard 8.2
  • Service 8.1
  • Value for Money 7.5
  • Food/Dining 7.8

8.4 CHUI T.
June 21, 2016
Excellent location
Excellent location for reasonable rate!!!

9.6 Julia E.
June 21, 2016
Scholl holiday. And good timing for great singapore sale. We forgot at that monthbis singapore sale. So my daugther is very happy. Because everything is on sale and the price is cheap. The location is near. To shop food. Mrt.

9.2 Khairulazman T.
Brunei Darussalam
June 21, 2016
Good for shopping area

10 Bedabrata K.
June 20, 2016
It was nice stopover after holidaying at Krabi
Went to Krabi via Singapore. While on our way to Krabi spent 3 nights at the same hotel. Stayed for a night on return journey and what a surprise, given a free upgrade. We really enjoyed our stay both times and go with a happy memory.

9.2 Janine P.
June 20, 2016
Great all rounder
Mandarin Orchard ticks all the boxes! The room was clean and well appointed. The hotel is conveniently positioned and Orchard Road is easily accessible. We accidently left our passports in the safe when we checked up and when we discovered we were sans passport, a quick phone call to the hotel reception put us at ease. They found our passports and kept them safely for us.

8.8 ENN T.
June 20, 2016
Time in the City
My girlfriend and I decided to do a short staycation in Orchard as we were both quite stressed out with work that week. It turned out to be the best weekend ever! The breakfast buffet was good. The supper options were great. I haven't got much to complain about! So thank you Mandarin Orchard!

7.6 Poh T.
June 19, 2016
Good location for shopping
We were given a room that has a strong smell. After a night, we make mention to reception and the room manager attended to us. He graciously gave us a newly renovated premier room. There is no foul smell, good view. We have to give up some useful things, eg bath tub, attached hair dryer in toilet. Overall, it is a pleasant stay.

8 Fredi S.
June 19, 2016
Nice hotel. Perfect location
Nice. Thanks

5.2 Brian G.
June 18, 2016
Good Location
They strong point is Location and it should have followed with a nice room, ambience and comfort but they don't. Room need attention. Too Old and not well designed, Even the one new renovated still.

Hong Kong
June 18, 2016
Deteriorated amenities
I stayed in Mandarin Orchard many times for business before as I like the central location and nice service. However, I was shocked to see the deteriorated amenities in the bathroom this time, in particular the toothbrush and shower cap were of poor quality in the worst packaging that I've ever seen in a hotel. I don't think a 5-star hotel should save costs in such area. Eventually I had to use my own toothbrush and shower cap. Bad impression!