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Excellent 8.4
Based on 17441 reviews

Recent customer comments

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Excellent



based on 17441 reviews
  • Cleanliness 9.0
  • Facilities 8.8
  • Location 8.8
  • Room Comfort/Standard 8.6
  • Service 8.6
  • Value for money 7.6
  • Food/Dining 7.9

james K. from United States
Business travelers
Stayed 2 nights in January 2015
so so stay,,,
casino,,, food,,,, location
the stay could have been better... the room was small for the price,,, the view was not so good,,, the pool was not so clean,,,, and it was very crowed with limited chairs,,,, the check in and out was fast,,, the choice of restaurants was great but be warned super expensive,,,, the casio made my stay worth while as was the shopping,,,,,for the price of the room we are not going back as its 3 times the price of another 5 star hotel and not worth the extra costs,,, cheers,,,,,
Reviewed January 29, 2015

EUN C. from South Korea
Couples
Stayed one night in January 2015
it's fabulous!
facility view mall
Fancy
Reviewed January 29, 2015

Anh T. from Vietnam
Business travelers
Stayed one night in January 2015
mr
1. Checked in 1630hrs when I've arrived at 1230hrs!? No call what so ever!? 2. Bass sound from out side pumping your ears really loud till midnight!?!?!? 3. Internet service down for 14hrs!?!?!?! 4. Pillows smelly!?!? All excuses just sorry!?!?!? 5stars material!?!? Sorry, less than 2stars where I come from!
Reviewed January 29, 2015

Rien S. from Australia
Couples
Stayed one night in January 2015
Great Room - staff not so much
View, Pool, Room
We stayed 1 night at this hotel. The pool is every bit as good as it looks in photos! very comfortable room and amazing bathroom. great view from our floor (36) our only complaints are the rooftop bar had a $38 cover charge even for hotel guests - outrageous ! and we had a late flight the following day and wanted to use the pool for the day and the staff were not very helpful when they said we cant use it once we checkout .. considering the price you pay they dont offer you much in terms of customer service
Reviewed January 29, 2015

Jesus D. from Philippines
Couples
Stayed one night in January 2015
absolutely fantastic, very much enjoyed our stay.
the swimming pool on the top of hotel
As I've said absolutely fantastic, greatly enjoyed.
Reviewed January 28, 2015

Narendra R. from Canada
Solo travelers
Stayed 3 nights in January 2015
Amazing
Lobby, Infinity Pool, Gym, Views, Great Transportation connectivity
Amazing, time went too fast.
Reviewed January 28, 2015

Sarah Y. from Singapore
Groups
Stayed one night in January 2015
MBS
Comfort, cleanliess and staff
The staff is very friendly and helping you to upgrade the room when is available.
Reviewed January 28, 2015

MUATH A. from Saudi Arabia
Business travelers
Stayed one night in January 2015
Nice
The view and park sky
Good
Reviewed January 27, 2015

Pornsiri T. from Thailand
Families with older children
Stayed one night in January 2015
Disappointed
Dirty, not value for money, pool overcrowded
Unfomfortable
Reviewed January 27, 2015

Christopher L. from Australia
Couples
Stayed one night in January 2015
Awesome Skypark Infinity Pool, superb room!
Skypark, Infinity Pool, Great view from the room
We booked a Deluxe room and were very lucky to be upgraded to a Orchid Suite on thr 54th floor which is incredible. The room was clean, well maintained, the bed comfortable, the bathroom was huge with a freestanding tub and large shower. We also received a complimentary cake which was fantastic. The view (of Gardens by the Bay) was beautiful. The highlight and attraction is the SKypark Infinity pool and it doesn't disappoint. The view is absolutely fantastic and so unique, most people are there for photo taking rather then swimming. There are three separate pools in total and many jacuzzi spas which face over the Gardens by the Bay. The security to the pool area is tight which is great with each visitor requiring their own hotel card, also the security is strict and they will tell children to move from the adult areas to the children's area. There are ample towels and the area is very well maintained. Overall, it is a great stay for the experience of the Skypark Infinity pool. Best to go on a weekday as it can feel like a public pool when it is crowded.
Reviewed January 27, 2015