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Excellent 8.4
Based on 17465 reviews

Recent customer comments

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Excellent



based on 17465 reviews
  • Cleanliness 9.0
  • Facilities 8.8
  • Location 8.8
  • Room Comfort/Standard 8.6
  • Service 8.6
  • Value for money 7.6
  • Food/Dining 7.9
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Lindawati S.
Indonesia
June 30, 2014
Excellent stay
Pool ambience and service
It was a pleasant stay and looking forward to stay in MBS again

Benjamin L.
Brazil
June 30, 2014
The pool, the view of the pool, and the pool again
The pool, the pool and The pool
My second time in Marina Bay Sands, and again because of its incredible pool at the skypark. If you remove that, it is a normal hotel, overcrowded, since it have 3 towers with more than two thousand rooms. But it is still an landmark and a place you should stay at least once in life just to enjoy its swimming pool. Comfortable and modern rooms. Go for an higher floors, since the lower levels tend to have an obstructed view. The check in time is quite late (3:00 PM) and the check out, early (11:00 AM). At this second stay, we could have an early check in (around 01:00 PM) but received an lower floor room (10th floor).

Emma E.
Indonesia
June 30, 2014
So good!! Nice eating and good wifi
Wifi is everywhere. Comfort, nice swimming pool, quality people in a quality place
More than good!! Clean, huge, nice staff , good facility!! For tower 3.. One room to another are far zzz

SONG C.
China
June 29, 2014
comfortable, nice and friendly
fast service, amazing the sky swimming pool and beautiful carden
we have great time staying there, especially having fun in amazing sky swimming pool. it is wonderful view over the sky pool.

TERESA T.
Singapore
June 29, 2014
Nice Beautiful swimming pool. Relaxation, shopping
Food, comfortable, clean.
Fabulous. Will come back again but hope for a discout rate/price and promotion of the hotel.

Ivo C.
Indonesia
June 29, 2014
Perfect hotel
LuxuryVery very cozy & comfortProfessional & great staffs
Superrrrr Luxury Comfort Enjoy Have some fun Great staffs Great swimming pool My kids really enjoy it

yeeyan K.
Singapore
June 29, 2014
Nice food, relaxing place as no pressure around
Amazing swimming pool view, City location ad Casino connected with the hotel

thi H.
Vietnam
June 29, 2014
Comfortable and convience
Clean Beautiful view Atmosphere

Sonia S.
Australia
June 29, 2014
Long waits, unique swimming pool, impersonal hotel
swimming pool, view, close to transport
Long wait for check in. The lady was abrupt and looked overwhelmed. We booked more than a month in advance and requested a king size bed and non smoking floor. She said 'Sorry, we only have twin beds and smoking room left'. Eventually, she decided to upgrade us to a bigger room but it was still two twin beds. To our disappointment, we got one of the lower level rooms that faced the mall. Our luggage took more than 45 minutes to arrive. Big and spacious room. Beautiful bathroom. Can't put anything is fridge as it is a sensor fridge. If you move anything, you get charged automatically. Main highlight of this hotel: the swimming pool. It was super crowded; we had to hunt for a place to sit. We also went for an evening swim which was nice. The jacuzzi was awesome. At 11pm the swimming pool closes. A lady informed us that they were closing. We got out of the jacuzzi to find that she had taken our towels. I pointed that out and she said 'Sorry but we are closing!' and she walked off. Many other guests had the same problem and were left with no towels. The staff seems tired, impatient and have a could-not-care-less attitude. It is not allowed to bring guests to the rooftop swimming pool and restaurants area. Check in is at 3pm and check out at 11am. Guests are not allowed to go to the swimming pool once checked out. We had lunch at one of the restaurants which was very overpriced and we were still hungry. Happy to pay more if the food is exceptional, but the food was average. Try the restaurants and food court located in the mall. Your meal will be delicious and cost much less. Check out had a long line and so did assistance with luggage. This hotel is more of a tourist attraction than a hotel. It is always crowded by people who are not hotel guests but come to see the hotel. No lounges to sit in the lobby except restaurants. We are happy to pay to stay at nice places, but MBS was a let-down in terms of service, staff's attitude and value for money.

Stephane P.
France
June 28, 2014
Great stay
Rooms - Location - High standards
The hotel was as luxurious as we expected. Of course it does not have the charm of a boutique hotel and neither the level of refinement as the best hotels in the world but in its category, it was very satisfactory. The views from the rooms on Sinagpour are great. What was extraordinary for us was to be upgrated to an incredible suite which had views on both sides of the hotel. The food in restaurants was varied and the breakfast buffets were good although not exceptional. The service was very good also. Only one less positive comment : we did not feel like putting a foot in the pool about which we fantasized but that appeared small, overcrowded and not very clean.