Back to hotel info

Excellent 8.4
Based on 17452 reviews

Recent customer comments

Filter by traveler type
Excellent



based on 17452 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.8
  • Location 8.8
  • Room Comfort/Standard 8.6
  • Service 8.6
  • Value for Money 7.6
  • Food/Dining 7.9
Sort by

Liao Y. from Singapore
Couples
Stayed one night in March 2016
Nice
Staffs r totally good :)
Reviewed March 30, 2016

Abraham G. from Indonesia
Families with young children
Stayed 2 nights in November 2015
Great Hotel
Good Location, Very Good Services, Excellent Food, Good Facilities
Reviewed March 29, 2016

Wing L. from Hong Kong
Families with young children
Stayed 3 nights in March 2016
Poor service
The hotel is big and nice
Poor service since day one: 1. I requested twin bed as i have two kids but not avaliable for me ,its so inconceninece to my family for all 3 nights 2. I requestes 2 clothes for kids to wear so they can wear to swimming pool, it took 20 mins to deliver but only send 1,ask me to call to request again which wasted a lot of time for us....i wait another 15mins still not yet then i didnt wait 3. The day for check out i request a bell boy to help to pick up lugguage, he arrived quickly but i ask him to just wait me 2 more mins so i can finish my packing , he impolitely to ask me to call to request again... 4. Receptionist is not professional or nice ,they were not smile and most of the time didnt look at the guest which is me. I dont feel being respected at all
Reviewed March 29, 2016

myson M. from Philippines
Families with young children
Stayed one night in March 2016
One of the best
Location, Room , Food, Staff
fantastic stay as always. soaked in the pool the whole day. went to food court afterwards for affordable food. gardens by the bay is great and accessible
Reviewed March 28, 2016

myson M. from Philippines
Families with young children
Stayed one night in March 2016
The Best
One of the three hotels we love in Singapore. We everything. Food is expensive but Marina Bay Food court is very accessible so that is not a problem. Saves us lots of money. Will come back for sure.
Reviewed March 28, 2016

Florence Y. from Australia
Families with young children
Stayed one night in March 2016
So far service and accomodation are great.
Convenient, good fun at Sky pool, nice view
Fantastic, just a small drama on facility as power point was suddenly cut off but staff respond quickly to solve the problem.
Reviewed March 28, 2016

Xie X. from China
Couples
Stayed one night in March 2016
Staff service for check in is efficiency and attitude is nice warming~
Price is a bit high not suitable for staying long
Reviewed March 27, 2016

Matthew C. from Australia
Couples
Stayed 2 nights in March 2016
Great
Great hotel to spend time with your love one.
Reviewed March 27, 2016

ANTON A. from Indonesia
Couples
Stayed one night in May 2015
location and value for money
always stay here so no doubt here is one of the best hotel at singapore
Reviewed March 26, 2016

Nur K. from Malaysia
Groups
Stayed 2 nights in March 2016
Good
Good
Reviewed March 25, 2016