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Excellent 8.2
Based on 5911 reviews

Recent customer comments

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based on 5911 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 8.1
  • Location 8.8
  • Room Comfort/Standard 8.3
  • Service 8.3
  • Value for Money 7.7
  • Food/Dining 7.6

5.3 Vincent V.
January 28, 2013
Nice atrium good view
Not far from the bay
please be aware when ordering in room service at night, their service is crap. food was not good and caesar salad came without any chicken breast. after we complained they brought some kind of ham, not chicken breast meat as on the menu.

7 Feng Q.
January 28, 2013
Great location
located in the center of the city, easy access to city hall shopping areas
Marina Mandarin Hotel has a very good location, its located in the center of Singapore and near to city hall mar station. Bay view room can have a good vie of marina bay which is the hot spot of the city. Linked to 3 main shopping mall in city hall area and not very far to Orchard Road.

9 Alfred B.
United States
January 27, 2013
a great experience and stellar service
well appointed rooms and bathrooms, and a luxurious ambience
The Marina Mandarin is a great hotel for the traveller looking to explore Singapore. It is connected to a shopping center, and relatively close to the MRT... The rooms were clean, newly renovated, and had well appointed bathrooms (important for me). Service is stellar, and professional...the lobby atrium is a sight to see, and has a great restaurant. highly recommended for any type of traveller

7.3 BOB R.
January 26, 2013
Very comfortable and well run hotel
Friendly and helpful staff
Excellent hotel but, although the nightly accommodation rate was reasonable, the charges inside the hotel for coffee, meals etc were outrageous.

5.7 Jeffrey E.
January 26, 2013
OK, but showing its age
Good location
Used to a really nice Hotel, but now looking a bit shabby and dated. There are better for what you pay.

10 Ace H.
January 26, 2013
good location for taxi, late check-out
good restaurant, late check-out
Mandarin usual standard, good quality, easy to get taxi from hotel, always let me late check-out so that i can return to hotel to pack up for the airport after finish my lunch appointment, friendly reception staff, priority arrangement in the taxi stand for guests going to airport.

January 25, 2013
Iconic hotel
Good location
One of the landmark hotels in singapore.Front staff slow at check in,but gave us a room at about 9am at no extra charge.Room was big and clean and had balconies.Bathroom was neat.Concierge staff very helpfull with any doubts and questions.Good pool overlooking the marina.Another great advantage next to a shopping mall, its connected to the hotel. Its centrally located.Overall a good experience.

8 qing H.
United Kingdom
January 25, 2013
nice hotel with good view
.easy access to shops and restaurants
hotel is located in marina bay with nice view. rooms are spacious and comfortable. hotel is connected to the mall with convenient access to shops and restaurants. however, it is not close to any mrt stations. it is rather confusing to find for the first time as it is often confused with the oriental mandarin by taxi driver

6.7 Ragunath W.
January 25, 2013
Average hotel at a great location
Location, access to shopping centres
We are frequent travellers to Singapore but was dissapointed with the condition of the hotel (first time at Marina Mandarin). Hotel need a good refurburbishment to compete with other hotels in the same catogory. We have requested a bay facing rooms but was demanded additional at check in but subsequently charged 50++ at the check out. Helpfull concierge and room service staff members.

8.3 Alison C.
January 24, 2013
nice views
Checking in was still okay only thing is the counter lady was multi-tasking. Only bad encounter was,during check in,wanted to extend an addtional night but was told rooms are fully booked.Not sure how packed it was but still was disappointed. Counter staff did propose a Premium executive room but the cost are way too high.