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Excellent 8.2
Based on 5985 reviews

Recent customer comments

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Excellent



based on 5985 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 8.1
  • Location 8.8
  • Room Comfort/Standard 8.3
  • Service 8.2
  • Value for Money 7.7
  • Food/Dining 7.6

BOB R.
Australia
January 26, 2013
Very comfortable and well run hotel
Friendly and helpful staff
Excellent hotel but, although the nightly accommodation rate was reasonable, the charges inside the hotel for coffee, meals etc were outrageous.

Jeffrey E.
Australia
January 26, 2013
OK, but showing its age
Good location
Used to a really nice Hotel, but now looking a bit shabby and dated. There are better for what you pay.

Ace H.
Canada
January 26, 2013
good location for taxi, late check-out
good restaurant, late check-out
Mandarin usual standard, good quality, easy to get taxi from hotel, always let me late check-out so that i can return to hotel to pack up for the airport after finish my lunch appointment, friendly reception staff, priority arrangement in the taxi stand for guests going to airport.

ANIRUDH G.
India
January 25, 2013
Iconic hotel
Good location
One of the landmark hotels in singapore.Front staff slow at check in,but gave us a room at about 9am at no extra charge.Room was big and clean and had balconies.Bathroom was neat.Concierge staff very helpfull with any doubts and questions.Good pool overlooking the marina.Another great advantage next to a shopping mall, its connected to the hotel. Its centrally located.Overall a good experience.

qing H.
United Kingdom
January 25, 2013
nice hotel with good view
.easy access to shops and restaurants
hotel is located in marina bay with nice view. rooms are spacious and comfortable. hotel is connected to the mall with convenient access to shops and restaurants. however, it is not close to any mrt stations. it is rather confusing to find for the first time as it is often confused with the oriental mandarin by taxi driver

Ragunath W.
Australia
January 25, 2013
Average hotel at a great location
Location, access to shopping centres
We are frequent travellers to Singapore but was dissapointed with the condition of the hotel (first time at Marina Mandarin). Hotel need a good refurburbishment to compete with other hotels in the same catogory. We have requested a bay facing rooms but was demanded additional at check in but subsequently charged 50++ at the check out. Helpfull concierge and room service staff members.

Alison C.
Singapore
January 24, 2013
Nice
nice views
Checking in was still okay only thing is the counter lady was multi-tasking. Only bad encounter was,during check in,wanted to extend an addtional night but was told rooms are fully booked.Not sure how packed it was but still was disappointed. Counter staff did propose a Premium executive room but the cost are way too high.

tiwari A.
Singapore
January 24, 2013
awesome view
quiet, extreme service
in town,elegant and very peaceful. service was excellent, walking distance to pubs, restaurants etc

yunie A.
Australia
January 23, 2013
great location
clean and near the mall
the hotel is in great location, has direct access to marina square mall and near mrt. the hotel is old however the room is clean.

sherly E.
Indonesia
January 23, 2013
Lovely hotel and service with a smile
great rooms and excellent service
This is my first time staying at Marina Mandarin Hotel. The Hotel is excellent. It was recommended to me by my sister who has been staying at the hotel for a couple of times when she visited Singapore and I am grateful to her. The 4th floor hotel lobby is beautiful. When we arrived, check-in was hassle-free and quick, thanks to the efficient front desk officers. The rooms are spacious and the housekeeping is excellent, thanks to the efficient housekeepers! We ordered kids meal and the room service was excellent, too! Taxi service is easy, too.