| All Round Great Hotel Even For a Toddler |
Guest Rating: 9.7 |
brenda L.
|
 Canada
Family with young children
Date of Stay: 04 Sep 2009 |
| Value for Money: |
|
10/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
10/10 |
|
| Hotel Condition/Cleanliness: |
|
10/10 |
| Room Comfort/Standard: |
|
10/10 |
| Food/Dining: |
|
8/10 |
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Great Service, Clean, Big Room, Great Location on Orchard near Takashimaya, Paragon and the MRT station Inconvenient hotel lobby location.
Hotel construction means no swimming pool and a make-shift exercise room. Our family has stayed at this hotel several times. We have a young toddler with us and he has a great time because the room is very spacious in the Main Tower. It is clean and quiet in the rooms. We were able to use a stroller provided by the hotel free of charge. That was really helpful.
This visit, when we first checked in, we were upgraded to a room in the Orchard Tower. The TV, bathtub, sink, etc are nicer in that room, but it is small and inconvenient to get to. (From the hotel entrance you have to walk a few corridors and take 2 sets of elevators.) So we asked to be 'downgraded' to a room in the main tower where the room and bathroom are much larger and more comfortable for us. Overall, we would definitely stay here again.
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| meritus mandarin |
Guest Rating: 9.3 |
li-zren W.
|
 Malaysia
Business Traveler
Date of Stay: 04 Sep 2009 |
| Value for Money: |
|
8/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
10/10 |
|
| Hotel Condition/Cleanliness: |
|
10/10 |
| Room Comfort/Standard: |
|
10/10 |
| Food/Dining: |
|
8/10 |
|
good service and environment, comfortable, super fast lifts no free internet and wireless, location of lobby has changed to the 5th floor and the switching of towers can be cumbersome Great location in the heart of Orchard Road, service ambassadors are friendly and helpful. Comfort and environment is extremely relaxing after a long day of work and meetings. An additional plus point is also the newly refurbished lobby which looks great and the new rooms. However the lack of personnel at the front desk slowed down the check in process.
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| Meritus Mandarin |
Guest Rating: 8.3 |
bobby G.
|
 United States
Business Traveler
Date of Stay: 04 Sep 2009 |
| Value for Money: |
|
8/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
8/10 |
|
| Hotel Condition/Cleanliness: |
|
8/10 |
| Room Comfort/Standard: |
|
8/10 |
| Food/Dining: |
|
8/10 |
|
Excellent Location
Good Service
Rooms are Clean and well Equipped I definitely liked the location of this hotel. It is very central within walking distance of the Orchard Road MRT and Sommeset Road MRT Stations.
The hotel in general is in very good conditions with Rooms decorated elegantly and very functional. The Gym facility is OK not the best but not bad in general. Staff is friendly and helpful. Best Chicken in Rice in town.
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| Good stayed |
Guest Rating: 7 |
caroline I.
|
 Indonesia
Family with older children
Date of Stay: 03 Sep 2009 |
| Value for Money: |
|
4/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
8/10 |
|
| Hotel Condition/Cleanliness: |
|
8/10 |
| Room Comfort/Standard: |
|
6/10 |
| Food/Dining: |
|
6/10 |
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Great location in Orchard road. Too crowded in the entrance because of the renovation. Interior really simple, need more modern furniture in the room. If you want to stay in Orchard Road, Meritus Mandarin hotel is the best. It located near the Takasimaya, Paragon, and all the mall in Orchard Road. Near to the MRT. But still even they already make renovation, the room still look really usual. Did not look like five star hotel inside the room. Dont except more than the great location. But ok if you want to stay near to the mall.
Restaurant Tip : There are lots place to eat in Takasimaya shopping center, Isetan food court, Ion foodcourt, Paragon food court and many more food court mall near Meritus Mandarin Hotel.
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| Nice Stay |
Guest Rating: 7.3 |
caroline I.
|
Indonesia
Family with older children
Date of Stay: 03 Sep 2009 |
| Value for Money: |
|
4/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
8/10 |
|
| Hotel Condition/Cleanliness: |
|
8/10 |
| Room Comfort/Standard: |
|
8/10 |
| Food/Dining: |
|
6/10 |
|
Great location. Walking distance to mall. Near MRT. Furniture inside the room need more modern. Stay here if you want to find hotel near the shopping mall. walking distance to takasimaya n paragon and all the mall. Near MRT. Easy to find food. The furniture look modern outside, but still the inside room furniture not good as the outside furniture. Need more modern furniture for room inside.
Shopping Tip : There are lots shopping center near Meritus Mandarin Hotel. The newest Shopping mall is Ion. Ion have 4 floors basement shopping mall. The food court located on the basement. ITs awesome. Its my first time saw shopping mall have 4 floors basement.
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| i am very happy |
Guest Rating: 10 |
elisa D.
|
Indonesia
Other
Date of Stay: 03 Sep 2009 |
| Value for Money: |
|
10/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
10/10 |
|
| Hotel Condition/Cleanliness: |
|
10/10 |
| Room Comfort/Standard: |
|
10/10 |
| Food/Dining: |
|
10/10 |
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Good food, nice room, nice staff, very helpfull, good location. I was in Singapore for medical purpose, and my daughter in law arrange mandarin meritus hotel for me, as it's near to the hospital. The front reception staff is very nice and helpfull, after my day surgery I feel so weak, and even my son is there to help me, the doorman also very helpfull and he ask us if we need anything... And the room also very comfortable even they are under renovation they were very concern and ask me if I feel uncomfortable with the noise..and because of my condition I can only eat porridge which I don't like very much, but the porridge in this hotel is very nice...I would like to stay again there and would like to recommend everybody to stay in mandarin meritus hotel..
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| Meritus Mandarin, Singapore - A Hotel To Consider |
Guest Rating: 8.7 |
sie H.
|
Malaysia
Family with older children
Date of Stay: 03 Sep 2009 |
| Value for Money: |
|
8/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
8/10 |
|
| Hotel Condition/Cleanliness: |
|
8/10 |
| Room Comfort/Standard: |
|
8/10 |
| Food/Dining: |
|
10/10 |
|
Locality.
-At the centre of the most famous shopping district in Singapore. Just look at the number of locals queuing up for taxis at the hotel's taxi stand at night!!
Excellent food in Chatterbox (coffee house).
-Award-winning Hainanese Chicken Rice is a must try.
Service.
-Asian warmth and humility is strongly felt.
Inconvenience.
-The renovation being carried out for the past year (2008/2009) caused slight confusion in terms of getting your way round the hotel.
Rooms.
-The rooms at the hotel might be less appealing compared to other top end hotels in Singapore. The Meritus Mandarin is located at the heart of Orchard Road, just a few steps away from the reknowned Ngee Ann City and Paragon where luxurious brands are well on display for shoppers. This excellent location is what keeps me going back because you just don't need to wait for a taxi to get back to your hotel!!! And believe me, waiting for cabs in the middle of Orchard Rd. at night while carrying your stuff is torture. The food is great at the hotel's coffee house (Chatterbox). Try the mouth watering Hainanese Chicken Rice, Seafood Laksa and Satay. However, the hotel is upgrading itself in year 2008/2009 and thus causes inconvenience and confusion in terms of which lifts to use, nonetheless it is just temporary. All in all a good stay. Like the receptionist would tell you, have a nice stay!!
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| i do happy about this hotel |
Guest Rating: 9.7 |
wasan H.
|
 Thailand
Business Traveler
Date of Stay: 02 Sep 2009 |
| Value for Money: |
|
8/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
10/10 |
|
| Hotel Condition/Cleanliness: |
|
10/10 |
| Room Comfort/Standard: |
|
10/10 |
| Food/Dining: |
|
10/10 |
|
very good for shopping, don't really need taxi. Chicken rice was wonderful Shopping Tip : opposit to the hotel you can spend all your money in a day.
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| Mandarin Hotel in Orchard |
Guest Rating: 9 |
evert C.
|
 Philippines
Family with young children
Date of Stay: 01 Sep 2009 |
| Value for Money: |
|
8/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
10/10 |
|
| Hotel Condition/Cleanliness: |
|
8/10 |
| Room Comfort/Standard: |
|
10/10 |
| Food/Dining: |
|
8/10 |
|
It's strategically located in the central business district of singapore. Malls, food outlets and transportation are quite accessible. Staff are very accommodating. Nice interior. Big and cozy room. It's pool is currently under construction. If you want to swim, you have to go to Marina Mandarin Hotel. Small reception or lobby..you have to take 2 elevators to get to your room. I didn't have a nice view from the room even if I requested for it. Shopping Tip : Takashimaya mall is right beside Meritus Mandarin. Check out the food village in its basement. You will surely enjoy it
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| Staff at Mandarin is very helpfull and cooperative |
Guest Rating: 8.3 |
sandra T.
|
United States
Other
Date of Stay: 31 Aug 2009 |
| Value for Money: |
|
8/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
10/10 |
|
| Hotel Condition/Cleanliness: |
|
4/10 |
| Room Comfort/Standard: |
|
8/10 |
| Food/Dining: |
|
10/10 |
|
Staff is very helpfull and cooperative.
One of the nite at my first visit I got a very dusty room. You could see dust flying everywhere in the room which makes me caugh since i am allergic to dust.That nite I could not sleep.
Especially behind curtain and in the pictures, carpet was dirty too. a lot of water mark .I forgot that room # but I am sure there is a record on this, I was moved to room 3536, which is better.
I stayed in Mandarin Meritus for 4 nites (August 23rd - August27th. Then check in back on August 30th after I came back from Malaysia, before going back to the US. Staff is very helpfull.
One of those nites from my first stay I had a very dusty room and they moved me to a better room.
On the 2nd stay the Guy who I made the complain checked me in.I told him to make sure that I'll have a clean room this time. He upgraded my room with no charge, because of the last stay incident.
It was great the room was nicer, brighter, and not dusty at all. My favourite is the shower.
The next day I have to go to a doctor procedure and my flight is not leaving till 2.20 AM after midnight.
I requested for a late check out till 3.00pm, which they approved. At the doctor I am not feeling well, so I asked if thy could extend my stay under courtesy for another 2 hours. I am very pleased with the hotel cooperation, they let me checked out till 5.00 with no charge.
Service is very good, I have been staying in Mandarin orchard since I was small with my dad and till now it has been more than 30 years Mandarin is still my favourite hotel when I am in Singapore. I am looking forward for the new renovation.
Restaurant Tip : I like takashimaya's and food repupblic food courtv, ery reasonable and clean. Food also taste great.Great thing is in a walking distance from Mandarin Meritus.
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| hotel stay |
Guest Rating: 7.7 |
maureen S.
|
Malaysia
Other
Date of Stay: 31 Aug 2009 |
| Value for Money: |
|
6/10 |
| Location: |
|
8/10 |
| Staff Performance: |
|
8/10 |
|
| Hotel Condition/Cleanliness: |
|
8/10 |
| Room Comfort/Standard: |
|
8/10 |
| Food/Dining: |
|
8/10 |
|
Good size room after upgrading to south wing. location near all the shops bathroom shower is in tub and not suitable for elderly. not the south wing so room was very small. renovation outside the hotel so it is rather dusty and not conducive to walk around to the shops. Also the taxis can only go to the side of the hotel.
Hotel staff are very helpful and friendly making up for the inconvenience. Room is very clean and comfortable. Great chicken rice and ice cream at the chatterbox
Hotel Feature Tip : nice view of Spore from the chatterbox restaurant
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| 3rd time visit |
Guest Rating: 8 |
ding J.
|
 Portugal
Family with young children
Date of Stay: 30 Aug 2009 |
| Value for Money: |
|
6/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
8/10 |
|
| Hotel Condition/Cleanliness: |
|
8/10 |
| Room Comfort/Standard: |
|
8/10 |
| Food/Dining: |
|
8/10 |
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The hotel is under renovation and it's too noisy.
This is not the first time I stay in this hotel, overall is nice, with a very good location.
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| Best Deal at "5th Ave in Singapore" |
Guest Rating: 9.3 |
chee F.
|
 Singapore
Couple
Date of Stay: 27 Aug 2009 |
| Value for Money: |
|
10/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
10/10 |
|
| Hotel Condition/Cleanliness: |
|
8/10 |
| Room Comfort/Standard: |
|
10/10 |
| Food/Dining: |
|
8/10 |
|
Central locations and current competitively priced. This is currently the best deal for a 5 stars hotel located at the heart of the shopping paradise in Singapore. The hotel is clean and conveniently located between ION Orchard, the hottest high end shopping which was opened recently and Orchard Central which was partially opened. It is also next to Takashimaya and diagonally opposite to Paragon where all the well known Brands are and lots of nice eateries. The staff are also very service oriented and friendly.Most of all, it is competitively priced.
Restaurant Tip : Very nice local food situated at Food Republic at Wisma Atria. Best place for value.
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| Very dusty room |
Guest Rating: 8 |
sandra T.
|
United States
Other
Date of Stay: 27 Aug 2009 |
| Value for Money: |
|
6/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
10/10 |
|
| Hotel Condition/Cleanliness: |
|
6/10 |
| Room Comfort/Standard: |
|
6/10 |
| Food/Dining: |
|
10/10 |
|
Staff is very helpfull and cooperative Room is very dusty and dirty. Unpleasant to look at. During this stayed, the 1st nite I got a very dusty room, carpet was also dirty , a lot of water mark on the carpet, on the wall, which is unpleasant to be seen in a five star hotel with the rate that was charged for the room.
I could note remember exactly waht was the room #, if not mistaken is 2032. i am sure the hotel have a record of this.
I told the house keeping people after that nite that the room was dusty, but when we got back late to the room, does not see any different. I was tired because I did not sleep well the nite before, caughing caused by the dust, but I requested to get another room.
Finally we were moved to another room 3536, which were better.
Shopping Tip : Shopping is very convenience, ut don't go to Lucky plaza, they are not honest,knowing that is a tourist area they will cheat when they got a chance. Especially 1st floor store facingthe orchard road.
Takashimaya is great, Robinson is excellent.
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| Great experience of Meritus Mandarin Hotel |
Guest Rating: 9.7 |
bong H.
|
Indonesia
Family with older children
Date of Stay: 26 Aug 2009 |
| Value for Money: |
|
8/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
10/10 |
|
| Hotel Condition/Cleanliness: |
|
10/10 |
| Room Comfort/Standard: |
|
10/10 |
| Food/Dining: |
|
10/10 |
|
I like this hotel very much. This hotel is near Orchard Road and also The Takashimaya. The room is big enough and not to expensive. The hotel condition is good. I really enjoy staying at this hotel. I feel comfortable and satisfied. I would like to stay at this hotel again for my next holiday.
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