| great value |
Guest Rating: 7.7 |
paul D.
|
United Kingdom
Business Traveler
Date of Stay: 24 Jun 2009 |
| Value for Money: |
|
10/10 |
| Location: |
|
8/10 |
| Staff Performance: |
|
6/10 |
|
| Hotel Condition/Cleanliness: |
|
8/10 |
| Room Comfort/Standard: |
|
10/10 |
| Food/Dining: |
|
4/10 |
|
refurbishment work, room service has a relatively small selection Very spacious, well appointed and comfortable rooms. Some refurbishment work in the lobby area so there is a little longer walk to get to the elevators. Didnt notice any noise in the room though, so the price is a great bargain and well worth the minimal inconvenience when compared with other hotels in the area.
Sightseeing/Attractions Tip : Directly opposite the tourist office on Orchard Rd
|
| Super Location |
Guest Rating: 7.3 |
abeezar P.
|
Pakistan
Couple
Date of Stay: 16 Jun 2009 |
| Value for Money: |
|
6/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
6/10 |
|
| Hotel Condition/Cleanliness: |
|
6/10 |
| Room Comfort/Standard: |
|
8/10 |
| Food/Dining: |
|
8/10 |
|
Amazing Location, Very nice Bar, Decent size room not to small for being right on Orchard Staff is not very help ful and very slow. I felt as if they were doing a favour checking me in and same at checking out. Not even a smile !
I was in the Orchard wing being re furbished so quite a walk ! Also when you enter does not give you a comfy feeling. Lobby looks like a train station Location was excellent for the price we paid and with Agoda points was able to get a reduction. I would say its a holiday hotel and not really a business hotel. Location is super if you are their for a holiday right next to Takashimaya with a stones throw to every thing.
The lobby is very un impressive ! The staff behind the counters even though they look good in their chinese style dresses but ZERO smiles and almost mechanical ! I had better reception in hotels in Shanghai and Beijing.
The Room is not bad decent size with all the required facilities. Decent size bathroom ... though a little cleanliness could have helped as it showed signs of over use.
View is nothing to write home about especially with the hotel in front being refurbished.
I am sure once the shopping center opens things will change. Also the cineplex right behind was a great advantage if you enjoy the movies.
Highlight was going to the lounge on the 38th floor which has an amazing view of night time Singapore. We were their with a guest and it was really relaxing and amazing service with lots of smiles. It was if we were at a different hotel.
Over all not a bad stay ! Did not have Brekky so cannot comment on the dining facilities.
Sightseeing/Attractions Tip : Takshimaya next door
|
| Excellent location |
Guest Rating: 9 |
andrea T.
|
Australia
Couple
Date of Stay: 14 Jun 2009 |
| Value for Money: |
|
8/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
10/10 |
|
| Hotel Condition/Cleanliness: |
|
10/10 |
| Room Comfort/Standard: |
|
8/10 |
| Food/Dining: |
|
8/10 |
|
Great location its right in the heart of the main shopping district. Very busy hotel always crowds in the foyer This is a lovely hotel where east meets west in terms of interiors. We were very surprised when we got upgraded and appreciated the bigger room with a view. The staff were very helpful espcially when i rang to find out where to find a certain store i wanted to go to and they were very busy.Great doormen and helful staff.Overall we were very happy with the hotel.
|
| Consistent Quality of Service |
Guest Rating: 9.3 |
denis W.
|
Indonesia
Couple
Date of Stay: 13 Jun 2009 |
| Value for Money: |
|
10/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
10/10 |
|
| Hotel Condition/Cleanliness: |
|
8/10 |
| Room Comfort/Standard: |
|
10/10 |
| Food/Dining: |
|
8/10 |
|
Location of the hotel is the most selling point of this hotel. Located at the heart of Orchard Road, you can simply cross the street to reach prestigious shopping centers. If you need to go to other areas, MRT is a mere 5 minutes walk. Other than location, I think that the service of the hotel is also outstanding with polite staffs who greet and help with your luggage with a smile. Last but not least, I like the shower! When I was staying there, the hotel is under a huge renovation, so the appearance of the hotel lobby is a bit less classy for the price. Just as I stated above, the hotel is under a huge renovation. However, they actually managed to make my stay as pleasant as possible. I've stayed at this hotel a few times before and I must admit; renovation or not, they still excel in giving the best of services, which is why I stay there many times. Pricewise, I think it's worth it, especially through the low price of agoda.com.
|
| Staying with Meritus Mandarin Hotel is Good |
Guest Rating: 10 |
sylvester L.
|
Malaysia
Family with young children
Date of Stay: 12 Jun 2009 |
| Value for Money: |
|
10/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
10/10 |
|
| Hotel Condition/Cleanliness: |
|
10/10 |
| Room Comfort/Standard: |
|
10/10 |
| Food/Dining: |
|
10/10 |
|
1.Best location, closed to shopping centre & food centre
2.Room service- Good Food
3.Hotel personel- Very friendly & helpful To be honest, I really like the hotel location as it is closed with the shopping centre area and the service they provide is good and very professional. The staff is very friendly & helpful. We plan to go for city view/sightseeing with the open top bus and I just ask the hotel staff where and whom to book the bus, but they help us to arrange the bus for us. If I visit Singapore next time, I will surely pick Meritus Mandarin Hotel to stay. For me, it's a very good hotel.
Sightseeing/Attractions Tip : Arrange with the hotel to book the open top bus to see the beauty of Singapore city. Suggestion: Fun Vee Open Top Bus
|
| Stay at Mandarin Hotel |
Guest Rating: 8.7 |
hoong L.
|
Solo Traveler
Date of Stay: 12 Jun 2009 |
| Value for Money: |
|
8/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
10/10 |
|
| Hotel Condition/Cleanliness: |
|
10/10 |
| Room Comfort/Standard: |
|
8/10 |
| Food/Dining: |
|
6/10 |
|
Nice and spacious room with a sofa. TV set was too small. Renovation of the hotel was happening at the time so it made it less convenient to access the hotel. Meritus Mandarin, Orchard was a well located within 5 minutes from Somerset MRT. The facilities were good and everything was clean and well kept. The staff were especially friendly and were keen to offer assistance even without asking.
One small problem with my stay there was that the hotel was undergoing renovation which meant extra walking time from the MRT to access the side entrance. Another was that the TV in the room was a 15 inch CRT. However, for the price I paid, it was very reasonable and I had a very comfortable stay.
|
| A wonderful hotel in the heart of orchard road |
Guest Rating: 7 |
uy H.
|
Philippines
Couple
Date of Stay: 11 Jun 2009 |
| Value for Money: |
|
4/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
8/10 |
|
| Hotel Condition/Cleanliness: |
|
4/10 |
| Room Comfort/Standard: |
|
8/10 |
| Food/Dining: |
|
8/10 |
|
Good location, good food and the bar at the top of the hotel is amazing. The hotel should have advise us regarding their refurbishment. Nice hotel, fantastic location as well. The staff are friendly and helpful, service attentive. But i dont like the noise that come from the renovations of their constructions. Also the swimming pool and gym are all closed. I think the rate is too high for a hotel that is currently under renovation. Maybe after renovation i might consider staying here again if the price is right.
|
| Best choice |
Guest Rating: 10 |
hoai N.
|
Vietnam
Family with young children
Date of Stay: 11 Jun 2009 |
| Value for Money: |
|
10/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
10/10 |
|
| Hotel Condition/Cleanliness: |
|
10/10 |
| Room Comfort/Standard: |
|
10/10 |
| Food/Dining: |
|
10/10 |
|
Hotel is near by shopping center, very convenient for our enjoy.
|
| Meritus Mandarin Charms |
Guest Rating: 8.7 |
jamin W.
|
Indonesia
Family with older children
Date of Stay: 11 Jun 2009 |
| Value for Money: |
|
8/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
8/10 |
|
| Hotel Condition/Cleanliness: |
|
8/10 |
| Room Comfort/Standard: |
|
8/10 |
| Food/Dining: |
|
10/10 |
|
Prime location, Clean, Friendly staffes, & good food. Other Bldg is under construction, noisy & dusty. I think Mandarin Htl @ Orchard is suitable for those who are with family as well as for businessmen. Due to its strategic location, is very closed to famous shopping centres, hospital(Mt. E), banks & MRT station. Everything is available within reach. Therefore, I personally suggest that The Meritus Mandarin Hotel is the best choice for both businessmen & families.
Shopping Tip : Takashimaya, Metro Paragon, Wisma Atria, Cathay Theatre, Lucky Plaza, & many more along Orchard Rd Strip.
|
| Meritus Mandarin Hotel Orchade Road |
Guest Rating: 9.3 |
ee F.
|
Malaysia
Couple
Date of Stay: 08 Jun 2009 |
| Value for Money: |
|
8/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
10/10 |
|
| Hotel Condition/Cleanliness: |
|
10/10 |
| Room Comfort/Standard: |
|
10/10 |
| Food/Dining: |
|
8/10 |
|
Meritus Mandarin Hotel along Orchade Road has the best location, just beside Takashimaya, opposite Paragon and a few more shopping centres nearby. Can easily get Taxi at the entrance. Only that the swimming pool and gym is closed due to renovation. At the mean time few rooms are used as gym with simple weight lifting equipment and some traedmill. Dim Sum buffet during weekdays less than SG20 is very cheap although food is average. Very polite staff.
Shopping Tip : Apply more credit cards! Too near shopping centres.
|
| Good Location |
Guest Rating: 9.3 |
ivan H.
|
Australia
Couple
Date of Stay: 07 Jun 2009 |
| Value for Money: |
|
10/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
8/10 |
|
| Hotel Condition/Cleanliness: |
|
8/10 |
| Room Comfort/Standard: |
|
10/10 |
| Food/Dining: |
|
10/10 |
|
Good location, superb pillow. very busy hotel, they forgot to give us clean towels. we are always stayed at Meritus because they had superb pillow and bed. since my last visit last year, they are still doing renovation, which unconvenience. overall, the location is a plus. and again the pillows are a dream, i wish i can take it home.
this time we tried their chinnese restaurant for dimsum. it was yummy for us and service was good.
the lift was weird as some of them can not go to our room level and there are no sign saying this lift can not go to certain level.
|
| Hotel for shopping lover |
Guest Rating: 7 |
theodore P.
|
United Kingdom
Couple
Date of Stay: 07 Jun 2009 |
| Value for Money: |
|
6/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
8/10 |
|
| Hotel Condition/Cleanliness: |
|
6/10 |
| Room Comfort/Standard: |
|
6/10 |
| Food/Dining: |
|
6/10 |
|
Very central location for shopping lover. The hotel is still under renovation, a bit of noise. With the central location and the price of the hotel, we had no complain of it. Eventhough it is still under renovation, lobby is always full of guests, giving you busy and noisy feeling. The noise from construction is acceptanable. The deluxe room we stayed was old style but clean. We will still pick this hotel again, having so convinent for shopping.
Shopping Tip : A big department store and food court just next to it.
|
| Meritus Mandarin Hotel |
Guest Rating: 8.3 |
kah F.
|
Malaysia
Family with older children
Date of Stay: 05 Jun 2009 |
| Value for Money: |
|
6/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
10/10 |
|
| Hotel Condition/Cleanliness: |
|
8/10 |
| Room Comfort/Standard: |
|
8/10 |
| Food/Dining: |
|
8/10 |
|
Too much construction, lobby not completed. Even though the hotel is under construction i would still recommend it to other friends and relatives. However the hotel should include more offers like free breakfast or discount to match the inconvenience of parking and lobby areas. Perhaps more temporary seating areas should be provided during the construction time so people have a place to wait for friends or taxi at the congested lobby. Staff are well trained , efficient and polite. I have enjoyed my stay there.
Shopping Tip : Takashimaya is just across the road.
|
| Good hotel, convenient location |
Guest Rating: 8 |
tom T.
|
Belgium
Solo Traveler
Date of Stay: 03 Jun 2009 |
| Value for Money: |
|
8/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
8/10 |
|
| Hotel Condition/Cleanliness: |
|
8/10 |
| Room Comfort/Standard: |
|
8/10 |
| Food/Dining: |
|
6/10 |
|
Friendly service, good location, nice rooms. Renovation ongoing, panoramic bar is a bit disappointing. Charging for tea was excessive. The Meritus Mandarin is a huge hotel (1000+ rooms) on the middle of the famous Orchard Rd, right next to Ngee Ang city (Takashimaya shopping centre). There are two towers, one of which seems to be under renovation. Once finished, the hotel will also boast a shopping area at street level. The service is efficient and friendly. They upgraded me to a bigger room, but indicated that it was a smoking room. When I asked to be in a non-smoking room, this was taken care of immediately. The room was spacious and comfortable. On the downside, the mini bar is poorly equipped and the 'rooftop' bar is also a bit disappointing. I was also charged for the in-room tea, which is free in hotels worldwide... It is a few minutes walk to the MRT and there are always taxis on call at the hotel, so there are plenty of transportation options. On the whole a good address.
Shopping Tip : Do not miss the Takashimaya shopping mall next door.
|
| My stay in Meritus Mandarin Hotel 3 nights 4 days. |
Guest Rating: 9 |
jeffery W.
|
Malaysia
Couple
Date of Stay: 03 Jun 2009 |
| Value for Money: |
|
6/10 |
| Location: |
|
10/10 |
| Staff Performance: |
|
10/10 |
|
| Hotel Condition/Cleanliness: |
|
10/10 |
| Room Comfort/Standard: |
|
8/10 |
| Food/Dining: |
|
10/10 |
|
Services is good. Food is good too :). Hotel was under renovation. The slack thing was there is no WIFI on the above floors. Had to go down to get to a WIFI. I can do almost all my office work on my iphone and had to keep going ground floor to use WIFI. I'm sure it can be improved in due time. I will definately go back there again. As matter of fact i'm going back Singapore again this weekend. The hotel is well kept clean and rooms are tidy. Alot of friendly staff to greet you in and out of the hotel. They have a famous restaurant Chatterbox. Then you have the observation lounge which you can see Singapore from above.
Shopping Tip : Meritus is build smack in the middle of Orchard Road if you are up for shopping i would suggest this hotel. Everything is close by and if you feel like a tour trip Sentosa Island and Faber Hill is also nearby.
|