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Orchard Hotel, Singapore

Orchard Hotel, Singapore
Rating:

Number of rooms: 653

Location: Orchard Road

Address: 442 Orchard Road , Singapore, Singapore

Customer Reviews

Orchard Hotel Guest Rating: 9.3

marcos D.

Philippines

Couple

Date of Stay: 06 Jun 2009

 Value for Money: 8/10
 Location: 10/10
 Staff Performance: 10/10
 Hotel Condition/Cleanliness: 10/10
 Room Comfort/Standard: 10/10
 Food/Dining: 8/10

-Accessible to transportation and very accomodating employees.

Cann't think of any.

Staying at Orchard Hotel is a memorable one. I will again stay at the same hotel if given the chance that i will be back at Singapore. You can do your last minute shopping since it is near shopping centers. The employees and staff are very courteous and accomodating. We even leave our bags when we went to Malaysia.

unique orchard hotel Guest Rating: 6.3

lily L.

Indonesia

Solo Traveler

Date of Stay: 23 May 2009

 Value for Money: 4/10
 Location: 4/10
 Staff Performance: 6/10
 Hotel Condition/Cleanliness: 8/10
 Room Comfort/Standard: 8/10
 Food/Dining: 8/10

Strategic location of entertainment.

None

Room a bit small. Also the bathroom. Maybe because I took the superior room (the lowest) Plasma TV is very nice. Quite big. Location near to night life entertainment such as KTV, Pub, bar and night clubs. If night quite hard to find food near hotel. And you will see many people get drunk there. A bit far from central Orchard.

Another good stay Guest Rating: 8.3

florian B.

Switzerland

Couple

Date of Stay: 14 Apr 2009

 Value for Money: 10/10
 Location: 10/10
 Staff Performance: 6/10
 Hotel Condition/Cleanliness: 8/10
 Room Comfort/Standard: 8/10
 Food/Dining: 8/10

3rd time we stay in that hotel, location is good, facilities are excellent

staff is not always very helpful, we often have to call 3 times the maintenance to get them to come in the room (seems to be a common situation in Singapore)

since we were there for the 3rd we requested in advance the same room, or a similar one. It was not available upon arrival, we were offer other rooms, apparently nothing was available but after really insisting we finally got the one, one day later. Otherwise, the hotel is really good especially for the price.

Orchard Hotel Guest Rating: 8.7

orrapun C.

Thailand

Other

Date of Stay: 14 Apr 2009

 Value for Money: 8/10
 Location: 8/10
 Staff Performance: 10/10
 Hotel Condition/Cleanliness: 10/10
 Room Comfort/Standard: 10/10
 Food/Dining: 6/10

Services, staff

should include breakfast.

Orchard Hotel Singapore is a nice hotel located near the shopping area and easy to get into the office area. It offers a comfortable and relaxing atmosphere. The hotel staff is very nice and helpful.

Orchard Singapore Guest Rating: 7

holger R.

Germany

Solo Traveler

Date of Stay: 06 Apr 2009

 Value for Money: 8/10
 Location: 10/10
 Staff Performance: 6/10
 Hotel Condition/Cleanliness: 6/10
 Room Comfort/Standard: 6/10
 Food/Dining: 6/10

Close to Orchard Road.

Lobby.

This hotel is very convenient for shoppers due to the fact that it is located right at Orchard Road. Compared to other hotels it gives excellent value for your money. The rooms are clean and the service o.k. Staff could be a bit more friendly but overall nothing to complain about. This is truly a good place to stay right in the heart of Singapore.

we love it Guest Rating: 8.7

florian B.

Switzerland

Couple

Date of Stay: 05 Apr 2009

 Value for Money: 10/10
 Location: 10/10
 Staff Performance: 8/10
 Hotel Condition/Cleanliness: 8/10
 Room Comfort/Standard: 8/10
 Food/Dining: 8/10

great location on Orchard road without the noise of it, 25m long swimming pool, indoor access to some shops and restaurants

lobby a bit crowded at times

my girlfriend and I are staying there for the 3rd time, we really love the place, the value for money is excellent. Some of the staff are very helpful, some a bit less. The hotel is very big, you could walk around in a rainy day and have enough to keep you busy for a couple of hours.

Sing Trip Guest Rating: 8.3

scott R.

United States

Solo Traveler

Date of Stay: 13 Mar 2009

 Value for Money: 6/10
 Location: 10/10
 Staff Performance: 10/10
 Hotel Condition/Cleanliness: 8/10
 Room Comfort/Standard: 8/10
 Food/Dining: 8/10

Good location, Staff, Food.

Phone to expensives.

The location for shopping and the MTR is very good, The hotel is very clean with neat rooms and convient restraunts and shops with in the building. The corner location is very handy for cab services and the taxi's and MRT acess is very good. The staff of the hotel are very professional and polite. They Bars and beverages are quit expensive but the local is close enough to walk to other venues if you desire. The over all impression of the hotel is very good the room rates are reasonable as well as the food.I would recommend stay at this hotel to my friends and family..

Orchard Hotel Jan 2009 Guest Rating: 5.3

stephen M.

United Kingdom

Family with young children

Date of Stay: 29 Jan 2009

 Value for Money: 6/10
 Location: 8/10
 Staff Performance: 8/10
 Hotel Condition/Cleanliness: 2/10
 Room Comfort/Standard: 4/10
 Food/Dining: 4/10

good location,good facilities.Staff very friendly and helpful

room not very clean and a little dated.Tried to charge me for pay per view movie that we did not see

Chinese new year atmosphere Guest Rating: 7.3

jeffry C.

Indonesia

Other

Date of Stay: 17 Jan 2009

 Value for Money: 8/10
 Location: 8/10
 Staff Performance: 6/10
 Hotel Condition/Cleanliness: 8/10
 Room Comfort/Standard: 8/10
 Food/Dining: 6/10

Nice ornament for the background behind the bed. Good bathroom with standing & extendable shower. Flat screen LCD tv. Good cold air conditioner. Friendly technician & room service. Good taxi service (a lot of Mercedes stand-by).

The water flow for the bathroom was not strong enough. Unfriendly front office staff. Dirty exterior building (not important though).

Overall this was a good hotel. However the thing i like most about this hotel is that the building materials in the room was not a cheap-kind of materials. Large twin bed good enough for small size adults.

Restaurant Tip : There's a small underground food court nearby which offer cheaper food than most served at the hotel.

Orcahrd - Singapore Guest Rating: 9.3

niraj M.

India

Business Traveler

Date of Stay: 17 Jan 2009

 Value for Money: 8/10
 Location: 10/10
 Staff Performance: 8/10
 Hotel Condition/Cleanliness: 10/10
 Room Comfort/Standard: 10/10
 Food/Dining: 10/10

Location, Hospitality & services

there was no view from my room, i dont know about other rooms

i was there only for 1 day with hectic business schedule, but the hotel was very comfortable which made my stay very relaxing. the location of the hotel is so good that it is accesible to any place very smoothly & also very lively during the night.

Our stay at Orchard Hotel Guest Rating: 10

maria A.

Australia

Family with young children

Date of Stay: 06 Jan 2009

 Value for Money: 10/10
 Location: 10/10
 Staff Performance: 10/10
 Hotel Condition/Cleanliness: 10/10
 Room Comfort/Standard: 10/10
 Food/Dining: 10/10

We liked the Superior Room, it was clean and cozy. The friendly staff were all nice. The Restaurant at the 2nd level was good as well.

None that I can think of.

Our 4 nights stay with Orchard Hotel was great. We stayed at 2x Superior rooms as our boys stayed on the other room. The rooms were very clean and the beds were really cozy and comfortable to sleep in. The cleaner as we requested cleaned our rooms almost everyday. When we arrived the friendly Filipina staff, Mel checked us in and we requested that our 2 rooms be right next to each other. We got the requested rooms thanks to Mel. The following day I inquired with the Hotel's tour desk and we booked for our Sentosa, Night Safari and the Cheng Ho Dinner Cruise. On the times that we were not joining the local tours, we've been walking from our hotel down to Orchard Road. We basically entered most of the buildings and had been in and out of all the boutiques and high end shops. Gosh!!!! My leg hurts but it was a good excercise. During weekends we could see lot of Filipinos around Orchard Road. We tried taking the MRT experience going to Clark Quay to eat a crabby lunch at Jumbo Restaurant and then after a big meal we walked to Chinatown. The hotel's location was great. We just have to walk towards the road to start our trail going down to Orchard Road. On our last day we tried having lunch at the 2nd level Chinese Rest. They have a good selection of food there. Yum-cha's good too. Downstairs at the Cafe they have a very nice buffet lunch and dinner. I just looked on the food selections and they were nice too. We didn't try it, next time we will. Our overall experience with Orchard Hotel was an A plus. We will recommend to our family and friends to stay there when they visit Singapore. We like Singapore. It is so clean and quiet and feels so safe to travel around and very similar to our experience at Orchard Hotel. SEE YOU NEXT TIME IN ORCHARD HOTEL. All the best to all of you guys. Cheers Raquel de Leon From: Sydney, Australia

Shopping Tip : It is exactly near Orchard Road where you can shop till you drop.

singapore 4 days travel Guest Rating: 5.7

liu C.

Tanzania

Family with young children

Date of Stay: 04 Jan 2009

 Value for Money: 4/10
 Location: 6/10
 Staff Performance: 8/10
 Hotel Condition/Cleanliness: 6/10
 Room Comfort/Standard: 4/10
 Food/Dining: 6/10

convenience,near Ochard Road.

hotel is too expensive,the location of the hotel is not very clear,spend many time on finding room.

Those days I feel almost perfect,but still have some things not very good,can make it more better. ex: The room is not very good,tea kettle can not use...etc. If the hotel don't repair the toothbrush for customer,it must tell us before we order the hotel on internet.

Clean, Good Value, Decent Location Guest Rating: 8.7

james C.

United States

Business Traveler

Date of Stay: 04 Jan 2009

 Value for Money: 8/10
 Location: 8/10
 Staff Performance: 8/10
 Hotel Condition/Cleanliness: 10/10
 Room Comfort/Standard: 10/10
 Food/Dining: 8/10

Free upgraded room, cleanliness of hotel, variety of cable channels, room safe, location (though also a con).

Cost of internet per day, location (also a pro).

Not much to complain about this hotel except for the cost of internet per day (which is quite average in cost I assume in Singapore). The location was good as it was close to all of the Orchard Road shops and the MRT was 2 blocks away, but it was somewhat away from the main part of the city (chinatown, clarke quay, city hall).

Always Good Guest Rating: 9.3

dawson F.

United Kingdom

Family with older children

Date of Stay: 03 Jan 2009

 Value for Money: 8/10
 Location: 10/10
 Staff Performance: 10/10
 Hotel Condition/Cleanliness: 10/10
 Room Comfort/Standard: 8/10
 Food/Dining: 10/10

The shower and the air-con are efficient. It's clean and the staff are always courteous and helpful.

Bar prices are a little expensive

This is one of the most pleasant hotels we stay in. The rooms are adequate - the shower and the air-con are efficient. It's clean and the staff are always courteous and helpful. The breakfast is one of the most diverse I have had and it's all excellent. Tough to find any sensible negative comments about the hotel really. We will stay there next time.

1 nite only! Guest Rating: 5

nor A.

Malaysia

Business Traveler

Date of Stay: 03 Jan 2009

 Value for Money: 6/10
 Location: 4/10
 Staff Performance: 4/10
 Hotel Condition/Cleanliness: 8/10
 Room Comfort/Standard: 6/10
 Food/Dining: 2/10

the hotel were clean and the staffs were quite nice.

too small! it shouldn't rated as a five star hotel with that kind of environment.

the service are quite slow. i've booked through agoda on the day of departure. they didn't received any confirmation mail from agoda. so i did emailed them the coupon. they were quite slow on getting it done so my parents had been stranded in d lobby room for quite a long time.

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