arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Very good 7.8
Based on 4097 reviews

Recent customer comments

Filter by traveler type
Very good

based on 4097 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 7.9
  • Location 8.5
  • Room Comfort/Standard 7.8
  • Service 7.8
  • Value for Money 7.4
  • Food/Dining 7.2

Pierre C.
Brunei Darussalam
May 10, 2013
Stay was only alright, for a 5* establishment
Nothing special
Apart from being on Orchard road, nothing really special about this hotel. For the price you are paying you can find some 4* boutique hotels around chinatown which are much more comfortable and enjoyable to stay in. Worst thing which happened was one day when i went out and left my suit case open, I came back to my room with dirty linen placed on top of my suitcase which was filled with clean clothes. Do they think my bag is a temporary storage space? Will never return to this hotel ever again.

maria B.
May 10, 2013
clean, close to shops and easy transport
very relaxing. English was no problem. breakfast was great

Kevin H.
New Zealand
May 10, 2013
Only stayed one night, adequate for one night
shops, transport, friendly staff.

Eugene Y.
May 10, 2013
good hotel
great rooms

Wilfred C.
May 09, 2013
Family vacation
Queit, cool, big

Fook Y.
May 08, 2013
Well maintain Hotel
Centrally located in Orchard road with shopping center nearby and night life is amazing over in Orchard Tower
The service by the hotel reservation team is a little set back as I had requested smoking room and big bed and when I check-in, non is available and I had to wait till pass 2300hrs than they give me a smoking room but twin bed. The twin bed is very small and is not just not enough to roll over. There isn't any service for offering for my needs except if I pay to get upgraded room at a price for what I call they didn't care to reserve for me even I had done advance booking. Base on this point, I would say their attentive to customer request is zero.

Timothy W.
May 08, 2013
Great Hotel
Location, free wifi, free breakfast buffet

phalline N.
May 07, 2013
close to the shopping center
happy with my stay because it's close to the shopping mall and city center.

Anna T.
May 06, 2013
Great place for stopover
Good location, comfotable room
Stayed 2 nights for business. Hotel is quite good but decor is getting a bit dated. Location is fantastic at top of Orchard Rd, plenty of places to eat and shop. Takes time for check-in and check-out -- not fast.

Ariel C.
May 05, 2013
Clean and comfortable
Clean, comfortable and good location
Enter hotel room and found no tooth brush and the cable of television was not connected. I was going out so I informed the customer service of the issues. When I come back at night all was fixed so it was okay. Breakfast is normal. Overall clean hotel and spacious.