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Very good 7.8
Based on 4132 reviews

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Very good

based on 4132 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 7.9
  • Location 8.5
  • Room Comfort/Standard 7.8
  • Service 7.8
  • Value for Money 7.4
  • Food/Dining 7.2
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Fatin R. from Malaysia
Solo travelers
Stayed 4 nights in July 2015
Great stay
Room, location, staff
Super thankful for fast check in cause I had a headache from the heat and was upgraded as the room I requested for did not have a large bed and the hotel was quite full (too bad I didn't get his name). It was still 2 single beds that was joined together but I had no issue with it. It was comfortable, room was big enough and it was cleaned everyday. Hotel is about 500-600m from the nearest MRT but there are underground passages through malls or zebra crossings you can use to cross the busy streets. Taxi is always on standby in front of the hotel too. Did not check the restaurant as it was still fasting month so I always eat out. Staff especially Nicole is always attentive and friendly with whatever problem or question I had. Check in and out was fast without any hiccups. Would definitely go back.
Reviewed July 17, 2015

HANQING Y. from China
Stayed 3 nights in July 2015
good location
Reviewed July 17, 2015

John M. from Ireland
Business travelers
Stayed 2 nights in July 2015
I was not impressed with front desk. I checked in after midnight and the greeting was not friendly. I found the room poorly cleaned and maintained, and felt the hotel to be under-managed, and LONG overdue for a refurb.
Reviewed July 14, 2015

RIKI I. from Japan
Business travelers
Stayed one night in June 2015
Reviewed July 13, 2015

Budi S. from Indonesia
Families with older children
Stayed 3 nights in July 2015
good location and staff
location, staff and cleanliness
Reviewed July 13, 2015

Alvin L. from Singapore
Solo travelers
Stayed one night in July 2015
great location
location, staff service, nice room
I love the location, on Orchard Road but slightly away from the crowd. Rooms are clean and nice and it is not as expensive as other hotels around the area. Staff offered me free late checkout till 2pm which was cool.
Reviewed July 12, 2015

Stephen R. from United States
Solo travelers
Stayed 3 nights in June 2015
Orchard Hotel
location, location, location
Reviewed July 11, 2015

SAM L. from Cambodia
Families with young children
Stayed 3 nights in July 2015
security, Staff and location.
I'm feel good.
Reviewed July 11, 2015

Pankaj R. from India
Families with young children
Stayed 7 nights in June 2015
Room, Free WIfi and taxi in morning
Reviewed July 09, 2015

Ethel R. from Philippines
Solo travelers
Stayed 3 nights in July 2015
Great Stay
Great Location
Got a free upgrade to premium room.
Reviewed July 07, 2015