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Very good 7.8
Based on 4110 reviews

Recent customer comments

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Very good



based on 4110 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 7.9
  • Location 8.5
  • Room Comfort/Standard 7.8
  • Service 7.8
  • Value for Money 7.4
  • Food/Dining 7.2

Tran H.
Vietnam
December 28, 2014
disappointed
none
not as good as before

thang P.
Vietnam
December 28, 2014
no comment
service. accommodation.
Sastisfy wif orchard hotel

Maria E.
Philippines
December 27, 2014
holiday vacation
not that good , the room was noisy

Hong K.
Malaysia
December 27, 2014
Nice Comfort stay
Good Location , Warm Welcome Gift , Good Service
It was great

ding Y.
Singapore
December 26, 2014
Not bad
Location

Celine K.
Singapore
December 26, 2014
decent accomodation
good location and service.
A decent hotel in great location. However, room looks a little bit old but is still acceptable. Overall service was great!

Thanit P.
Thailand
December 25, 2014
service excellent location is prefect for walking
staff location and conviences
Excellent

ajay M.
India
December 24, 2014
Perfect location. Rest Average.
It's location, Cleanliness, Convenience
Pros: Great location - One end of Orchard. Just a 5 min walk to the Orchard station at Ion Orchard mall. Close to 7 - 11 and various restaurants nearby. Very clean hotel with decent service. Free wifi with our room. Good speed. Cons: Breakfast was not included and was approx S$36+...quite expensive compared to Sentosa hotels. - The room seemed a bit dated....furniture etc needs to be refreshed. Phone konked off for a day with no access to room service. Had to go down to reception or catch hold of the housekeeping chaps to reach out for room dining and operator - very frustrating after paying. To resolve the issue they gave me another room key to make calls from since the phone issue was external. Last but the worst was my wife's cosmetics - lipstick went missing....so a bad experience. Never faced this elsewhere. Window in the room really small. less light. Good for its location and proximity to Orchard road and station. Being Christmas it was done up quite well. The Delight factor was missing!!

DongWan R.
South Korea
December 23, 2014
good enough
cleaning, kindness, and good feedback
This is the 3rd time to stay there. whenever I stay there, I'm comfortable to go anywhere.

abdulla N.
Maldives
December 23, 2014
excellent
affordable, best location, helpful staff
best stay in singapore, good location