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Very good 7.8
Based on 4110 reviews

Recent customer comments

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Very good

based on 4110 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 7.9
  • Location 8.5
  • Room Comfort/Standard 7.8
  • Service 7.8
  • Value for Money 7.4
  • Food/Dining 7.2

Peter G.
Sri Lanka
September 09, 2014
standards have dropped in the last 12 months.
standards dropped since last trip. room didnt have pay tv as the system didnt have spares. toilet not maintained properly. evening turn around service not done. basically standards have dropped. I have been staying in this hotel since 1991.

Garry S.
September 09, 2014
room size
breakfast was not what i expected in a hotel like the orchard the fried eggs and bacon where all pre cooked when i had them they where cold after that experience i ate outside i could not recommend having breakfast in the orchard hotel

Karen M.
September 08, 2014
great location
proximity to the botanical gardens and orchard road, feather pillows, courteous staff
Clean, comfortable room, friendly, helpful staff, great location within walking distance of shops, restaurants, MRT stations and the Botanical Gardens.

Olivia L.
September 08, 2014
Close to Orchard Rd
Comfort, Helpful staff, close to Orchard Rd

Dani P.
September 08, 2014
Location, comfortness and secure

Dr. D.
Sri Lanka
September 07, 2014
staff was polite, taxi they hailed expensive one to ghe airport but otherwise receptionists were excellent

Lim H.
September 05, 2014
friend staff,good location and clean rooms.
Only the room tv is not really works,they change it on the day before I check was a bit dissappointment.

Devi D.
September 04, 2014
recommended place
quite, clean, tidy
3 days

Michael L.
United Kingdom
September 04, 2014
loby - bar - smoking room
ok to good

Wong L.
September 03, 2014
Clean, central near to shopping area!
Fast check in, well service, clean
We stay 4 day on this hotel, on the 1st day we check in to the room and I found out not as early information by Agoda giving the size of the room have 35sq meter, actual only about 25sq m ! Some how our room near to the lift you will be influrence by noise every lift up n down. Finally we request change the room by next day. Room is clean and all the room was just renovation but not for the bath room is still looking old. Walking distance to the shopping area.