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Very good 7.8
Based on 4050 reviews

Recent customer comments

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Very good



based on 4050 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 7.9
  • Location 8.5
  • Room Comfort/Standard 7.8
  • Service 7.8
  • Value for Money 7.3
  • Food/Dining 7.2

5.6 Lasitha K.
Sri Lanka
April 12, 2016
Location Good but Room Cleanliness was awful
The room was not cleaned properly. there are marks all over the walls and in bathroom. Need more attention to the cleanliness of the room

10 Ngiok K.
Singapore
April 11, 2016
Excellent hotel
Breakfast was very good, staffs are excellent. Room is very clean, spacious, comfortable beds, everything worked well. Highly recommend the Orchard hotel Singapore to other travelers

8.8 Jennifer T.
Philippines
April 11, 2016
Weekend staycation
check in was less than 10 mins... hotel staff were very professional... room looked exactly like that in the website... breakfast was great!

9.6 U N.
Malaysia
April 11, 2016
Nice location
Very nice and value for money hotel

6.8 Shobana B.
United Kingdom
April 11, 2016
great location
The hotel is a great location off orchard road. Had asked for a twin room in a change to my booking and when I turned up I had been given a double we were then asked to wait in the lounge and after 1.5hours still only got a double room. It delayed my staycation having to wait and go up and down to sort out a twin room. For a club room although it was clean it was a little dated in decor.

8.4 Pat P.
Australia
April 10, 2016
Fantastic location
The hotel is a bit old, but it had most of what one needs. The noodle bar on the ground floor was truly fantastic. The cook made noodles before my eyes. So interesting and so delicious and well priced.

8.8 Tong L.
Singapore
April 08, 2016
Relaxed & laid back
No frills check-in and efficient staff. Room amenities were top notch. Liked the accessibility board connecting Ethernet cables , hdmi cables....etc. Location is a top draw and food was great. Return to stay? You bet :-)

5.6 Teo H.
Malaysia
April 07, 2016
Appalling service and simply accuse customer.
Bed with blood stains and only change after second request. Cleaner lazy to clean up Kettle and claimed that it is spoiled. Wanted to charge SGD50 for that. Till I have to call the director of housekeeping to verify the situation. Put do not disturb but still ring the bell every morning. When request to clean the room, the staff yell that she still have 6 more room to clean. Do it in a haste and go out. I ended up wipe own table and basin. Very bad service from foreign staff.

7.6 Antonio Y.
Philippines
April 06, 2016
Good Location and Good Room Hotel
The Hotel is in the vicinity of Orchard Road with all mall surrounding.

7.6 Antonio Y.
Philippines
April 05, 2016
Good Location, Near to everywhere
The Place is good and location is good. The foods are great.