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Deepak C.
Families with young children
India,
June 01, 2011
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awesome hotel excellent service
8.3
well to begin with i must thank Miss PAN when i checked in on 27 june it's was my anniversary & i had booked a normal room for my family , she was very sweet on knowing it was my anniversary we were upgraded to a bigger and superior room , my check in was swift , the service always with a smile . small gestures on the part of the hotel really touched my wife , she is so impressed & even my 9 yr old kid wants to always stay here . we will be back soon
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Tiara D.
Couples
Indonesia,
May 31, 2011
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Room is small. King size bedroom was not provided
7
got a very small room and small bed size (double). but overall, hotel service and cleanliness is good, as well as the location og the hotel itself.
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Deepak C.
Families with young children
India,
May 30, 2011
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as it was my anniversary i was upgraded to a superior room , the service was excellent . always with a smile i would recommend my frds and others to stay here
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Caren G.
Groups
Philippines,
May 29, 2011
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Good Location but not the friendliest service
Located at Orchard Road, close to premier shopping malls, restaurants and cafes.
5
Friends who have previously stayed at this hotel had good things to say so we decided to try it. I will not go into specifics, but this is probably the worst service I have experienced in any of my hotel stays, 3-star hotels included. The receptionists are slow, almost inattentive and borderline rude. No one is on stand-by at the concierge area, so if one is seeking immediate assistance, it's very unlikely that you will get any. While the rooms are clean and the beds are comfortable, the excellent location does not make up for lack of quality service. There are better, and probably cheaper hotels in the area, and at the current rate they are charging, might as well stay at a 5-star hotel where you will most likely get the service you pay for.
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Fonny S.
Solo travelers
Indonesia,
May 28, 2011
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Lovely Hotel and Service with a Smile.
8
It is good location at Orchard Road, the room is sweet and nice, big room with a sofa. the food is nice, the hotel is clean, smells very nice. It is very convenient,located at Orchard Road, with many shops and foods. i would like to stay there again when in go to Singapore. One more, i think the internet should be given free to the guests. Thank you.
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Gina A.
Couples
Singapore,
May 27, 2011
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it is a pleasant stay for me and my hubby . the room is clean and well maintained. the interior decor for the room is nice and comfortable. it is very convenient for shopping. staffs are pleasant and quite helpful. there are many restuarants near by, therefore food is not a problem too.
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Catherine M.
Families with young children
Philippines,
May 26, 2011
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The room and hotel was generally fine. Hotel location is excellent if you want to spend time shopping along Orchard Road. Everything is within walking distance. However, the nearest MRT station is about 10-15min walk , not too convenient with kids at tow, so taxis will be more convenient to take but a little expensive.
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Sin K.
Couples
Hong Kong,
May 22, 2011
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Good Service and convenient location for shopping
Good price for a hotel at Orchard Road
7.7
The location of this store is at Orchard road which is good for shopping and for good foods. Overall sevice is good with excellent staff service but hotel room is a little bit old especially bathroom with rust stain on wall and bath tub.
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Susan W.
Business travelers
Australia,
May 20, 2011
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Older style hotel but in excellent location
location, self laundry facilities
8
This hotel is excellent for longer business stays as it has a self laundry facility which is unusual for a hotel. Location is excellent.
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Felix B.
Couples
Indonesia,
May 17, 2011
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Located at one end of Orchard Road. The room was actually fairly good. The position is excellent in the centre of shopping and restaurant area.
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