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Very good 8.0
Based on 3922 reviews

Recent customer comments

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Very good

based on 3922 reviews
  • Cleanliness 8.2
  • Facilities 7.5
  • Location 8.8
  • Room Comfort/Standard 8.1
  • Service 8.1
  • Value for money 7.9
  • Food/Dining 6.7
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guy V.
United States
February 23, 2015
My stay at Orchid Hotel
location , rooms, staff
My stay at the Orchid was very good , but for the breakfast where service and food were very poor.

Fahami H.
February 22, 2015
4 star!. I dont think so!
Good concierge.
Lousy.check in process was slow, waited 30mins for room. Day of checkin room was with extra pillow,2nd day pillow was removed without menu does not cater for muslim.I left a tshirt by accident ij the room,but when confront hotel, hotel deny having found it.front desk staff english was bad,one in particular, wearing specticles, female and abit plum was not courtious in dealing with my group when inquired and in general couldnt understand what they were saying.hotel towels were in bad condition, look like floor rags!. A/C was not faulty. Keep switching off after 3hrs.Overall my trip to singapore was marred by this experiance at this hotel. I PRAISE THE CONCIERGE WHICH WAS COURTIOUS,HELPFUL AND FRIENDLY.BRAVO GENTLEMEN!. YOU SHOULD BE PROMOTED AS MANAGERS.

Kim O.
February 22, 2015
Good location and big room
Good location and big room
The room is big and good location.

raizel M.
February 21, 2015
Great stay
Spacious, nice pool and sauna, clean room
Had a great stay at the hotel. The staff are accommodating. The room is spacious and clean. The pool is big and had a relaxing time at their sauna.

February 21, 2015
Rude front office Staffs
poor location, over rated hotel, spacious rooms
The front office Staffs are very rude. The rooms are spacious though. Bell boys are very helpful. Very boring location. At similar price you may get better properties in a more lively area of Singapore.

Elizabeth F.
United States
February 19, 2015
Great value for money
Spacious room, great value for money and a nice location
Noise travels easily from room to room and on my first night I was kept up by giggling and shouts from my neighbours. The breakfast buffet reminded me of school lunches. But the staff were very friendly, the hotel was very clean and I really enjoyed being in Chinatown.

Hong Kong
February 19, 2015
Comment to Orchid Hotel
1. Room is large 2. MRT nearby 3. Supermarket and food centre are everywhere
The room is quite large that provided a large bed and a single bed. There are many different restaurants and supermarkets just across the street from the Hotel. Maxwell food center and Chinatown are just nearby. However, the sound insulation is really bad, especially when you have someone next door crying all night, the sound really annoying and worse still, the noise created each time when others closing doors during midnight, will actually scare you to death when you were already asleep. The Hotel should take this matters seriously since there are several new hotels will be open in coming months, customers will have more choices to select then and of course choose the good one.

Mei A.
February 18, 2015
Convenient location
Spacious room, friendly staff and prompt checkin
Generally good other than the weird, moldy smell in the room when we first entered the room.

Hong Kong
February 17, 2015
it is not a good experience
good location
bed breakfast, bed facilities the price is worthle

February 17, 2015
Great location
Location, cleanliness, efficiency of staff
The hotel has a very good location. It just across the MRT (Tanjong Pagar station), near China Town, Tanjong Pagar Plaza, Maxwell Hawkers Place where you can find many food to eat. The room is big and very clean. Is is one of the hotel where check-in and check-out procedure is very fast and efficient.