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Excellent 8.1
Based on 1076 reviews

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based on 1076 reviews
  • Cleanliness 8.5
  • Facilities 8.7
  • Location 8.3
  • Room Comfort/Standard 8.4
  • Service 8.3
  • Value for money 7.7
  • Food/Dining 7.6
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Agung S.
November 04, 2015
A Comfy 5 Star Hotel
The best 3 things about this hotel are the room comfort, hotel condition and the location.
I stayed for one night at Pan Pacific Orchard. The check-in process was a bit long with only 2 receptionist desks available. Nonetheless, when I get into my room, it was all paid-off. I stayed in a Premium Room which is very spacious and furnished with a king-sized bed, executive work area, a spacious bathroom with refreshing rain shower and long bathtub, in-room entertainment and complimentary internet access. They also provide us with an iron, ironing board, coffee and tea making facilities. Overall, i enjoyed my stay at Pan Pacific Orchard and satisfied with the services they have given. My only suggestion is that it might be better for the hotel to add several receptionist desks in order to expedite the check-in process. The rest is satisfactory! XOXO

Azurah Z.
November 01, 2015
Rest n Relax
Services, helpful & clean

Anderson B.
Trinidad & Tobago
October 31, 2015
Location to shopping, staff, cleanliness
It was as expected for a Singapore hotel

Erik T.
October 29, 2015

Derrick N.
October 29, 2015
Affordable stay in Orchard
Rates, Cleanliness, Location

Eu T.
October 28, 2015
short stay
great service. comfortable bed and wireless
The service of every single staff of hotel is excellent especially margarita from service one. It was my finance birthday but it was too late to buy a cake so at 11pm i called up and she still managed to get a beautiful cake in the middle of night. Location wise it is a little bit troublesome if you walk back to hotel after shopping hours as the shortcut to hotel is closed and you got to walk around orchard tower which is a entertainment center with lots of pubs. if you know what i mean.

Ivan T.
October 27, 2015
Good Place to stay
Location, service, room
Very good. Worth it & very happy to go back again

Muhammad R.
October 26, 2015
Good place for stay
Near shopping area

Siying S.
October 23, 2015
staff, food, clealiness
interior was a bit old. bed not exactly comfortable. overrated for 5-star

Siti Z.
October 22, 2015
Not that great, but ok
The accommodation, facilities and the lobby
T's not that great