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2015
Excellent 8.1
Based on 1076 reviews

Recent customer comments

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Excellent



based on 1076 reviews
  • Cleanliness 8.5
  • Facilities 8.7
  • Location 8.3
  • Room Comfort/Standard 8.4
  • Service 8.3
  • Value for money 7.7
  • Food/Dining 7.6

Val W.
Singapore
July 05, 2014
Comfortable stay
City hotel, designer deco, and friendly staffs

Crosby P.
Singapore
July 05, 2014
Fantastic Stay
Good Food, Attentive Staff, clean and spacious room
Room was clean and spacious, staff were attentive, location was superb. View was stunning

Yu K.
Malaysia
July 02, 2014
Nothing spectacular
bed, pillows, close to shopping
Not a very warm reception, very business-like, unlike Pan Pac in Marina. Bathrooms could do with a real good clean as there was mold in the sink and shower area and the rain shower did not work. I wasn't given a room with a King-sized bed as requested though I don't think the hotel was fully booked. Just top up a little more and stay elsewhere. Don't think I'll be returning.

Kelly J.
Australia
July 01, 2014
Very Pleasant
Location, Service and Room
Enjoyable Stay, Staff her highly professtional providing great service.

Marisa W.
Indonesia
June 30, 2014
will be back very soon!
1. quick service (very fast check in and check out and they took care of our luggage very well) 2. free wifi 3. clean and super cozy! nice!
very nice! considering to stay at this hotel for the next visit.

Win P.
Indonesia
June 29, 2014
Cozy room with strategic location
Big room, Clean, Friendly Staff
It was my first time to stay in this hotel and I can say I was impressed with the standard of house keeping where they really keep the hotel amazingly clean. The room was big and they provide complimentary espresso coffee which really light up my morning.

Ngoc N.
Vietnam
June 28, 2014
a hotel with location
near city shopping mall and MRT
that was not bad

Weng T.
Malaysia
June 27, 2014
Disappointing
Location, Location Location
Somewhat disappointing. Housekeeping was poor for Pan Pacific standard. Second night after a late night outing, no bathrobe was replenished in the room. I couldn't be bothered to call housekeeping because it was already 2am. The reception area was a little chaotic due to the tiny size reception desk and it was not neat at all. When they needed to photocopy the passports, they have to go to another area to get it done and leave the reception area unattended.

Su T.
Singapore
June 19, 2014
It was generally pleasant
steam room, jacuzzi and serenity
The club room and service was pleasant but improvement needed for the staffs at claymore

sakthivel K.
Singapore
June 07, 2014
Excellent service and great location!
Service location and rooms